Our agency is in receipt of the complaint from [redacted] regarding contacting her at her place of employmentWe have two claims in our office in relation to this consumer and in conducting our investigation we find the following:Oklahoma Plastic Surgeons (Dr [redacted] ) claim for - three pieces of mail including the right of the consumer to dispute the claim and request verification mailed to [redacted] S [redacted] Road, Stillwater, Ok [redacted] mailed 5/16/and did not return/ second piece of mail sent to the same address on 9/1/and did not return/ third piece of mail sent to the same address on 11/15/and did not return.Afffiliated Anesthesiologists claim for $- four pieces of mail including the right of the consumer to dispute the claim and request verification mailed to [redacted] S [redacted] Road, Stillwater, Ok [redacted] mailed 4/3/- follow up letters mailed to the same address on 5/16/2017, 6/15/2017, 8/15/2017, none of the mail returned.Attempts were made to contact the consumer at the provided residence telephone number of ###-###-#### but this number has been disconnectedOur computer records indicate that one phone call has been made to the provided telephone number of ###-###-####indicatied to be the consumer's employment number (Corrections Corp) extension [redacted] was reached and a call back message was left on the consumer's voicemail making no mention of debt or the purpose of the call.Our office has never communicated with the consumer nor any person at her place of employment nor have we left any messages which would indicate the call was regarding debt collection.Pursuant to her request we have marked on our files to cease all contact with the consumer via telephone at her place of employment or any telephone number and will refer the claims to our attorney for litigation
Complaint: [redacted] I am rejecting this response because: they left on my voicemail who they were and what company they were with otherwise I would not have known they were a collection agencyAlso I have contacted the doctor's offices and the anesthesiologist when my phone number changedThat is who my issues are with and that is who I will continue to correspond withI never said they couldn't contact me at my current phone number only at my work numberAnd threatening me with litigation does not help their situationI would suggest that they get their information straight and not lie about having announced who they were on my voicemail which can be accessed by superiors and all phone calls are recorded Sincerely, [redacted] ***
Per your request, you will find included in this correspondence the following documents related to the complaint submitted by [redacted] wherein the complainant alleges FCRA and FDCPA violations:As required byU.S.C1692g (a)(4) of the FDCPA a "VALIDATION & VERIFICATION"submitted by [redacted] and [redacted] indicating the total balance outstanding on both accounts, documents previously supplied to [redacted] ***.A break down of charges with all offsets and credits indicated as well as an itemization of charges, both documents previously supplied to [redacted] ***.A copy of.the Oklahoma State Courts Network records of the eviction suit brought by [redacted] Apartments indicating a judgement balance of $505.principal and $ court costs to date, totaling $598.00, documents available at the Oklahoma County Courthouse.A copy of the dates and names of the CBRs these accounts have been disputed with through the E-OSCAR system, each time the accounts have been investigated, verified and substantiated as valid debts
After again researching the claim's mail and call log information and investigating the consumers rejection of our statement we stand by our original responseOnly one call was made to the consumer's employment with no mention of a debt or the purpose of the callAny message left for the consumer would be within the guidelines as set forth by the Fair Debt Collection Practices ActWE have checked with the client's on these two claims and as of this date they have received no communications from the consumerThe claim has been marked "NO COMMUNICATION WITH THE CONSUMER IN ANY MEDIA" and referred to our attorney for review
Per your request, you will find included in this
correspondence the following documents related to the complaint submitted by
[redacted] wherein the complainant alleges FCRA and FDCPA violations:As required by15 U.S.C. 1692g
(a)(4) of the FDCPA a "VALIDATION & VERIFICATION"submitted by...
[redacted] and [redacted] indicating the total balance outstanding on both accounts,
documents previously supplied to [redacted].A break down of charges with all offsets and
credits indicated as well as an itemization of charges, both documents previously supplied to [redacted].A copy of.the Oklahoma State Courts Network records
of the eviction suit brought by [redacted] Apartments indicating a judgement balance of $505.principal and $93.00
court costs to date, totaling $598.00, documents available at the Oklahoma
County Courthouse.A copy of the dates and names of the CBRs these
accounts have been disputed with through the E-OSCAR system, each time the
accounts have been investigated, verified and substantiated as valid debts.
Our agency is in receipt of the complaint from [redacted] regarding contacting her at her place of employment. We have two claims in our office in relation to this consumer and in conducting our investigation we find the following:Oklahoma Plastic Surgeons (Dr. [redacted]) claim for 234.81 - three...
pieces of mail including the right of the consumer to dispute the claim and request verification mailed to [redacted] S. [redacted] Road, Stillwater, Ok [redacted] mailed 5/16/2017 and did not return/ second piece of mail sent to the same address on 9/1/2017 and did not return/ third piece of mail sent to the same address on 11/15/2017 and did not return.Afffiliated Anesthesiologists claim for $160.68 - four pieces of mail including the right of the consumer to dispute the claim and request verification mailed to [redacted] S. [redacted] Road, Stillwater, Ok [redacted] mailed 4/3/2017 - follow up letters mailed to the same address on 5/16/2017, 6/15/2017, 8/15/2017, none of the mail returned.Attempts were made to contact the consumer at the provided residence telephone number of ###-###-#### but this number has been disconnected. Our computer records indicate that one phone call has been made to the provided telephone number of ###-###-####indicatied to be the consumer's employment number (Corrections Corp) extension [redacted] was reached and a call back message was left on the consumer's voicemail making no mention of debt or the purpose of the call.Our office has never communicated with the consumer nor any person at her place of employment nor have we left any messages which would indicate the call was regarding debt collection.Pursuant to her request we have marked on our files to cease all contact with the consumer via telephone at her place of employment or any telephone number and will refer the claims to our attorney for litigation.
In regard to the consumer's first complaint, "No contract with this consumer to collect a debt from me.". Our agency is the legal agent for the creditor, Summit Village Apartments" and as their legal agent we possess all of the legal rights of the original creditor including the right to pursue...
collection of the alleged debt.In regard to the consumer's second complaint, if I understand what she is attempting to allege, a violation of 15 USC 1692 (c) § 805, our file notes indicate the only contact with the consumer has been during the hours of 8:00 AM and 9:00 PM (initial contact on 5/16/2016 at 2:04 PM at which time the consumer promised payment of the debt), on 6/3/2016 at 11:11 AM wherein the consumer requested a breakdown of charges stating she would email us a formal request which was never received, on 10/23/2017 the consumer phoned our office at 12:45 PM requesting our agency delete the account from her credit record prior to the account being paid. AS indicated all communications are within the time guidelines of the FDCPA.The consumer has disputed this debt through E-Oscar numerous times and each time our agency has verified the debt as valid. Per the consumers request we have twice provided her copies of all documents related to the claim sent to the addresses the consumer provided. It is apparent that this is once again an attempt to coerce our agency to delete this valid debt from the consumers credit record.Our agency has followed all requirements of the FDCPA and FCRA by indicating the claim is disputed on the consumers credit record and will continue to pursue the claim as a valid collection item. Our agency stand on the fact that it is a valid debt and will continue to pursue collection.
Complaint: [redacted]
I am rejecting this response because: they left on my voicemail who they were and what company they were with otherwise I would not have known they were a collection agency. Also I have contacted the doctor's offices and the anesthesiologist when my phone number changed. That is who my issues are with and that is who I will continue to correspond with. I never said they couldn't contact me at my current phone number only at my work number. And threatening me with litigation does not help their situation. I would suggest that they get their information straight and not lie about having announced who they were on my voicemail which can be accessed by superiors and all phone calls are recorded.
Sincerely,
[redacted]
Our agency is in receipt of the complaint from [redacted] regarding contacting her at her place of employmentWe have two claims in our office in relation to this consumer and in conducting our investigation we find the following:Oklahoma Plastic Surgeons (Dr [redacted] ) claim for - three pieces of mail including the right of the consumer to dispute the claim and request verification mailed to [redacted] S [redacted] Road, Stillwater, Ok [redacted] mailed 5/16/and did not return/ second piece of mail sent to the same address on 9/1/and did not return/ third piece of mail sent to the same address on 11/15/and did not return.Afffiliated Anesthesiologists claim for $- four pieces of mail including the right of the consumer to dispute the claim and request verification mailed to [redacted] S [redacted] Road, Stillwater, Ok [redacted] mailed 4/3/- follow up letters mailed to the same address on 5/16/2017, 6/15/2017, 8/15/2017, none of the mail returned.Attempts were made to contact the consumer at the provided residence telephone number of ###-###-#### but this number has been disconnectedOur computer records indicate that one phone call has been made to the provided telephone number of ###-###-####indicatied to be the consumer's employment number (Corrections Corp) extension [redacted] was reached and a call back message was left on the consumer's voicemail making no mention of debt or the purpose of the call.Our office has never communicated with the consumer nor any person at her place of employment nor have we left any messages which would indicate the call was regarding debt collection.Pursuant to her request we have marked on our files to cease all contact with the consumer via telephone at her place of employment or any telephone number and will refer the claims to our attorney for litigation
Complaint: [redacted] I am rejecting this response because: they left on my voicemail who they were and what company they were with otherwise I would not have known they were a collection agencyAlso I have contacted the doctor's offices and the anesthesiologist when my phone number changedThat is who my issues are with and that is who I will continue to correspond withI never said they couldn't contact me at my current phone number only at my work numberAnd threatening me with litigation does not help their situationI would suggest that they get their information straight and not lie about having announced who they were on my voicemail which can be accessed by superiors and all phone calls are recorded Sincerely, [redacted] ***
Per your request, you will find included in this correspondence the following documents related to the complaint submitted by [redacted] wherein the complainant alleges FCRA and FDCPA violations:As required byU.S.C1692g (a)(4) of the FDCPA a "VALIDATION & VERIFICATION"submitted by [redacted] and [redacted] indicating the total balance outstanding on both accounts, documents previously supplied to [redacted] ***.A break down of charges with all offsets and credits indicated as well as an itemization of charges, both documents previously supplied to [redacted] ***.A copy of.the Oklahoma State Courts Network records of the eviction suit brought by [redacted] Apartments indicating a judgement balance of $505.principal and $ court costs to date, totaling $598.00, documents available at the Oklahoma County Courthouse.A copy of the dates and names of the CBRs these accounts have been disputed with through the E-OSCAR system, each time the accounts have been investigated, verified and substantiated as valid debts
After again researching the claim's mail and call log information and investigating the consumers rejection of our statement we stand by our original responseOnly one call was made to the consumer's employment with no mention of a debt or the purpose of the callAny message left for the consumer would be within the guidelines as set forth by the Fair Debt Collection Practices ActWE have checked with the client's on these two claims and as of this date they have received no communications from the consumerThe claim has been marked "NO COMMUNICATION WITH THE CONSUMER IN ANY MEDIA" and referred to our attorney for review
Per your request, you will find included in this
correspondence the following documents related to the complaint submitted by
[redacted] wherein the complainant alleges FCRA and FDCPA violations:As required by15 U.S.C. 1692g
(a)(4) of the FDCPA a "VALIDATION & VERIFICATION"submitted by...
[redacted] and [redacted] indicating the total balance outstanding on both accounts,
documents previously supplied to [redacted].A break down of charges with all offsets and
credits indicated as well as an itemization of charges, both documents previously supplied to [redacted].A copy of.the Oklahoma State Courts Network records
of the eviction suit brought by [redacted] Apartments indicating a judgement balance of $505.principal and $93.00
court costs to date, totaling $598.00, documents available at the Oklahoma
County Courthouse.A copy of the dates and names of the CBRs these
accounts have been disputed with through the E-OSCAR system, each time the
accounts have been investigated, verified and substantiated as valid debts.
Our agency is in receipt of the complaint from [redacted] regarding contacting her at her place of employment. We have two claims in our office in relation to this consumer and in conducting our investigation we find the following:Oklahoma Plastic Surgeons (Dr. [redacted]) claim for 234.81 - three...
pieces of mail including the right of the consumer to dispute the claim and request verification mailed to [redacted] S. [redacted] Road, Stillwater, Ok [redacted] mailed 5/16/2017 and did not return/ second piece of mail sent to the same address on 9/1/2017 and did not return/ third piece of mail sent to the same address on 11/15/2017 and did not return.Afffiliated Anesthesiologists claim for $160.68 - four pieces of mail including the right of the consumer to dispute the claim and request verification mailed to [redacted] S. [redacted] Road, Stillwater, Ok [redacted] mailed 4/3/2017 - follow up letters mailed to the same address on 5/16/2017, 6/15/2017, 8/15/2017, none of the mail returned.Attempts were made to contact the consumer at the provided residence telephone number of ###-###-#### but this number has been disconnected. Our computer records indicate that one phone call has been made to the provided telephone number of ###-###-####indicatied to be the consumer's employment number (Corrections Corp) extension [redacted] was reached and a call back message was left on the consumer's voicemail making no mention of debt or the purpose of the call.Our office has never communicated with the consumer nor any person at her place of employment nor have we left any messages which would indicate the call was regarding debt collection.Pursuant to her request we have marked on our files to cease all contact with the consumer via telephone at her place of employment or any telephone number and will refer the claims to our attorney for litigation.
In regard to the consumer's first complaint, "No contract with this consumer to collect a debt from me.". Our agency is the legal agent for the creditor, Summit Village Apartments" and as their legal agent we possess all of the legal rights of the original creditor including the right to pursue...
collection of the alleged debt.In regard to the consumer's second complaint, if I understand what she is attempting to allege, a violation of 15 USC 1692 (c) § 805, our file notes indicate the only contact with the consumer has been during the hours of 8:00 AM and 9:00 PM (initial contact on 5/16/2016 at 2:04 PM at which time the consumer promised payment of the debt), on 6/3/2016 at 11:11 AM wherein the consumer requested a breakdown of charges stating she would email us a formal request which was never received, on 10/23/2017 the consumer phoned our office at 12:45 PM requesting our agency delete the account from her credit record prior to the account being paid. AS indicated all communications are within the time guidelines of the FDCPA.The consumer has disputed this debt through E-Oscar numerous times and each time our agency has verified the debt as valid. Per the consumers request we have twice provided her copies of all documents related to the claim sent to the addresses the consumer provided. It is apparent that this is once again an attempt to coerce our agency to delete this valid debt from the consumers credit record.Our agency has followed all requirements of the FDCPA and FCRA by indicating the claim is disputed on the consumers credit record and will continue to pursue the claim as a valid collection item. Our agency stand on the fact that it is a valid debt and will continue to pursue collection.
Complaint: [redacted]
I am rejecting this response because: they left on my voicemail who they were and what company they were with otherwise I would not have known they were a collection agency. Also I have contacted the doctor's offices and the anesthesiologist when my phone number changed. That is who my issues are with and that is who I will continue to correspond with. I never said they couldn't contact me at my current phone number only at my work number. And threatening me with litigation does not help their situation. I would suggest that they get their information straight and not lie about having announced who they were on my voicemail which can be accessed by superiors and all phone calls are recorded.
Sincerely,
[redacted]