M G C Home Builders, Inc.

My basement was finished by mgc home a little over one year ago, recently in early summer of this year we had a large amount of rainfall, at this time our basement flooded, not due to any sump pump issues, but due to faulty plumbing instillation of a floor drain cap. After carpet was pulled out and damaged was assessed, we had found water backed up through an old floor drain that mgc home's contractors supposedly sealed off. I called in a plumber and they confirmed that the drain cap was incorrect for the application, and not secured with any bonding agent, thus allowing large quantities of water to seep up through a supposed sealed drain. After calling the owner [redacted], he assured me they would take care of the problem and at the very least replace my carpeting, as I had already had to pay for plumber to fix the drain at the cost of $500. After several months of calling [redacted] and always hearing the same excuse, his carpet guys would be contacting me....which never occurred. I finally gave up and called a carpet company to install new carpet at my expense....when I informed [redacted] of this I told him at the very least he should pay half my expense.....never received a response....clearly in mgc home's contract they issue a 5 year warranty...which has not been honered.