M. Higgins & Sons Oil Service

First off the name of the business is Stadly Fuels and has been since I bought the business going on yearsI am very busy this time of year as I do this all aloneI couldn't find the time to answer a complaint that didn't even have my name rightThe customer is not a regular customer of mine he has only called me in the past when he could not get his regular guy, and on of those occasions I came right out when he called, once after hours and once on the weekendI should have charged an emergency charge both of those times but didn'tThe time he called was one of the busiest I have had since I have had the businessI had a t least to customers who called before him that I was trying to get toHe couldn't understand why I couldn't just drop everything and bring him gallonsI explained I had many people ahead of him and also had a gal minHe felt my price was much to high I said I didn't have time for this an hung upMost companies have a gal or even limitThe price that was quoted was more than reasonableThis is the first customer I have had a complaint with

First off the name of the business is Stadly Fuels and has been since I bought the business going on yearsI am very busy this time of year as I do this all aloneI couldn't find the time to answer a complaint that didn't even have my name rightThe customer is not a regular customer of mine he
has only called me in the past when he could not get his regular guy, and on of those occasions I came right out when he called, once after hours and once on the weekendI should have charged an emergency charge both of those times but didn'tThe time he called was one of the busiest I have had since I have had the businessI had a t least to customers who called before him that I was trying to get toHe couldn't understand why I couldn't just drop everything and bring him gallonsI explained I had many people ahead of him and also had a gal minHe felt my price was much to high I said I didn't have time for this an hung upMost companies have a gal or even limitThe price that was quoted was more than reasonableThis is the first customer I have had a complaint with