M. Holland & Sons Construction Company

Reference: Revdex.com Case # [redacted] To Whom It May Concern:Thank you for the opportunity to respond to the complaint filed by [redacted] ***We can confirm that we have not received prior notification of Julie’s passing, nor do we have acopy of the Death Certificate on fileAttempts to reach MrPaul by phone have beenunsuccessful, as the phone number we have on file in our records (which is the same numberhe provided on his Revdex.com Complaint) is no longer in serviceOur records indicate that [redacted] is a joint owner on the account with [redacted] ***As a jointowner he may request to close his account at any time, without a death certificate beingrequired.To close his account, [redacted] may submit his request in writing to the address above or by fax to(602) 322-“Attention: Support Services” with the following information:? Account Number? Mailing Address? SignatureUpon receipt of this information, we will process his request and mail the remaining funds viacashier’s check to his mailing address.Prior to her passing, Julie enrolled in Accidental Death & Dismemberment Insurance for which aquarterly premium of $was charged to her accountTo cancel this coverage, [redacted] shouldcontact the insurance provider, Minnesota Life at [redacted] If you would like to discuss this matter further, please contact me directly at [redacted] Sincerely,Monique P***Director, Member Care Center

February 24, Revdex.com N12th St Phoenix, AZ 85014- Re: Revdex.com Case [redacted] To Whom It May Concern: Thank you for the opportunity to respond to the complaint filed by [redacted] We have conducted an internal investigation of [redacted] ***’s visit on February 11, at our Monroe Branch locationAfter reviewing the video surveillance footage captured during Ms [redacted] visit, we believe the contents in dispute exited the drive-thru container tube in the area located between the driver seat and center console of her vehicle We have been in contact with Ms [redacted] and have issued a replacement debit card to herWe also offered to cover the cost associated with obtaining a replacement driver’s license, to which she declined If there are further questions regarding this complaint, please feel free to contact me at [redacted] Sincerely, Monique P [redacted] Director, Member Care Center

In the modern world , your online system doesn't work I have tried many times and it still gives me errorI cannot call your bank during working hours because it is my working hours as wellPlease refund me ten moeny, I will see if I can find time to callMeanwhile fix your website rather than putting blame on customers and charging feesIf this is the service , I will rather close this account

The Lawyer faxed over the death certificate with the account number plus you can lookup on line her death certificateI called several times and was rebuffedThis is nothing more than to prevent a negative review on Revdex.com.Really? for $you need to waste communication and try to say to protect itself without doing anything plus it took a very long time even to respond