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M I Connections

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M I Connections Reviews (2)

I had Mi Connection disconnect my internet and cable connection about 3:00pm on a Wednesday. I called in on Wednesday and told them what happened and let them know I work from home and this kind of thing could make me loose my job. They said the earliest they could have someone fix it was on Friday by 5:00PM. What???? I called back in on Thursday morning and they pretended to escalate the situation but they still said it would be Friday by 5:00PM. I hope they understand that nobody really falls for their tactics where they act like they are attempting to escalate and really doing nothing to help. I am very disappointed that they really don't give a &%$# about their customers.

Extremely bad service, unprofessional technicians , and services go out regularly.

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Description: Telephone & Television Cable Contractors, Internet Access Provider, Cable TV, Internet & Telephone Installation Service

Address: 420 S Academy St, Mooresville, North Carolina, United States, 28115-3202


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