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M & J Auto Electronics

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M & J Auto Electronics Reviews (4)

[redacted] December 12, 2017Dear ***,I am sending this letter in response to the accusation that occured on 11—20—2017,The father came into the shop with the car stating it was having some issueswith the clutchStating that the car would not go into gears sometimes andhad a weird smellOne of my mechanics ( [redacted] ) checked it out and adjustedit a little from inside the hoodThe customer was there while this was beingdoneThe father then started it and they both went to test drive ItOn theway back to the shop the car stalled and did not want to start againTheguys put it in neutral and pushed it into the shop to take a lookThe carstayed over night at the shopLater that week the son came into shop accusingmy guys of tampering with itThe son proceeded to go to his truck that wasLater that day the Sons sister came to the shop threatening my guysShe wenton talking about we will be sorry, that we messed with the wrong peopleThenshe also went far as to threaten to burn down the house of my mechanic( [redacted] ) [redacted] called police to file acase against her for the threatsmade against him and his familyShe also went to a social media site and badmouth my business.I have been in business for about years and never had a problem like thisIhave cameras inside and outside my shop for my protection and for theprotection of my customersAll this was caught on my cameras and I would bemore than happy to send it in, We have done nothing wrong and I refuse to payfor a problem that we did not causeI refused to be harassed and threatenedby anyoneAnd I will not let my employees be treated either.Please contact me if you need any further information or video.Sincerely, [redacted] (Owner)

Complaint: [redacted] I am rejecting this response because: that’s not how it happened at all, yes my father took the car for a clutch adjustment, however what he is missing or avoiding to say is that his employee Arnoldo did tampered with the cars computer system , even him recognized he did If he has cámaras I would greatly implore for the footage to be used and viewed , even the police officers told me I was doing the right thing , I mean there were five males at the shop that threw us out after threatening to get physical, there was a female there too trying to calm the shop owner downHe was truly out of controlIn business for years I don’t know how with the low customer ethics you haveTruly unacceptable Regards, [redacted]

[redacted]December 12, 2017Dear [redacted],I am sending this letter in response to the accusation that occured on 11—20—2017,The father came into the shop with the car stating it was having some issueswith the clutch. Stating that the car...

would not go into gears sometimes andhad a weird smell. One of my mechanics ([redacted]) checked it out and adjustedit a little from inside the hood. The customer was there while this was beingdone. The father then started it and they both went to test drive It. On theway back to the shop the car stalled and did not want to start again. Theguys put it in neutral and pushed it into the shop to take a look. The carstayed over night at the shop. Later that week the son came into shop accusingmy guys of tampering with it. The son proceeded to go to his truck that wasLater that day the Sons sister came to the shop threatening my guys. She wenton talking about we will be sorry, that we messed with the wrong people. Thenshe also went far as to threaten to burn down the house of my mechanic([redacted]). [redacted] called police to file acase against her for the threatsmade against him and his family. She also went to a social media site and badmouth my business.I have been in business for about 8 years and never had a problem like this. Ihave cameras inside and outside my shop for my protection and for theprotection of my customers. All this was caught on my cameras and I would bemore than happy to send it in, We have done nothing wrong and I refuse to payfor a problem that we did not cause. I refused to be harassed and threatenedby anyone. And I will not let my employees be treated either.Please contact me if you need any further information or video.Sincerely,[redacted] (Owner)

Complaint: [redacted]
I am rejecting this response because: that’s not how it happened at all, yes my father took the car for a clutch adjustment, however what he is missing or avoiding to say is that his employee Arnoldo did tampered with the cars computer system , even him recognized he did . If he has cámaras I would greatly implore for the footage to be used and viewed , even the police officers told me I was doing the right thing , I mean there were five males at the shop that threw us out after threatening to get physical, there was a female there too trying to calm the shop owner down. He was truly out of control. In business for 8 years I don’t know how with the low customer ethics you have. Truly unacceptable. 
Regards,
[redacted]

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Address: 316 Blanco Rd, San Antonio, Texas, United States, 78212-3846


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