M & J Drywall

Complaint: 11615183
I am rejecting this response because:Ms. [redacted] has a knack of misdirection. The complaint is rather simple. These are all facts:1. [redacted] removed [redacted] off the file. Her own words. 2. [redacted] took responsibility to deliver critical amendment. Her own words and emails and meeting discussion as proof3. [redacted] can not prove delivery and Ms. [redacted] claims to have never received it!  "Sale falls apart due to negligence"  Please read attached file.
Sincerely,
[redacted]

Thanks for the information. I hate the [redacted] are upset but I do realize people get upset when things do not go their way. There are a few facts that are correct in the statement and a few that are not. It is correct, [redacted], their original agent had a few personal problems during...

this transaction and he allowed those personal problems to effects his work. Mr [redacted] contacted me about this issue and I immediately reached out to see what was going on with this and two other files [redacted] was also having issues with. But before this ever took place, Mr & Ms [redacted] requested a meeting with me to tell me the seller had no right to remove a fridge and other personal items from the home because the pictures on mls showed the items in the home. After a lengthy meeting I believed they then did understand that unless a Non Realty Addendum was attached a fridge and personal items in a home go with the seller. He understood but stated he felt taken advantage of because [redacted] did not ask for the fridge and "9he wanted to be compensated for the fridge". I addressed that with the listing agent and the seller agreed to pay $200 toward a fridge to save the transaction even though it was clearly not required. Mr [redacted] is stating the sq ft was wrong. The fact is the sq footage quoted on mls was quoted on JEFFERSON County Appraisal District website. I was not the listing agent. However the listing agent did quote the sq footage stated from the JCAD website. When the appraisal Mr [redacted] paid for did not reflect the same, he was upset and wanted this corrected in mls quoting miss representation on the listing agents part. I did speak with the listing agent. She again told me where her sq ft came from which is perfectly ok with our mls rules that she use JCAD for this information. As far as me never submitting his amendment, he had then began to speak with [redacted] on this matter. He even states [redacted] did another amendment for him after I was brought in. [redacted] did type the amendment for me to review and was suppose to send on as he has done every with every situation he has had with Mr [redacted]. I had not taken this file from [redacted]. And all parties were aware I had NOT taken this file over. Why [redacted] thought this was "my job" I have no idea. I have spoken to [redacted] many times about other files he has needed help with. And I have never submitted amendments on behalf of him before nor have I since. As I stated [redacted] had personal problem he was dealing with. And is having to learn the hard way that our personal lives cannot spill over into our business as an independent contractor [redacted] is responsible for his own actions and his own lively hood. These personal issues have cost [redacted] $$. I agreed to meet with Mr and Ms [redacted] again.  Along with my sales manager and [redacted]. Only to be yelled at, belittled and threatened by Ms [redacted]. When a lot of their issues would have been avoided if they had been able to stay on the original track written and agreed upon in the sales contract for the house. The truth is [redacted] has represented Mr [redacted] in several "hard money" files. Mr [redacted] did not have permission from the seller to advertise this property as a "for lease" property on multiple websites when he did not own nor have permission from the owner to do so. When asked about this, he blamed that issue on [redacted]. He said this was suppose to also be in his contract. A contract he had to read before he signed it. Mr [redacted] has a recorded trail with KW of going under contract after contract to have to extend closing dates multiple times. One transaction comes to mind, a transaction on Liberty he and [redacted] went under contract with [redacted] that fell apart because of extension after extension and not getting amendments to parties in a time period. It is my feeling that when the seller would not extend this sales contract and sees this potential buyer is advertising HIS property for Lease before he ever purchases, the seller decided to not extend and then did not renew his listing with Ms [redacted].  As a Realtor, I have no control over wether a deal will close or not. I can however work my end. It has always been my intent to advise my Realtors and to help them facilitate their transactions. I told [redacted] many times, I did not have the time to work directly for Mr [redacted]. Mr [redacted] would drop by the office on a whim and request meetings. [redacted] knew his job was to facilitate sales contracts, negotiations and amendments for HIS client. I hope this answers some of your questions. I am available to answer anything else that may be helpful. Sincerely, [redacted]