M J S Car Sales

Initial Business Response /* (1000, 8, 2015/11/16) */
He filled out the credit application for his car and he signed itHe was then approved to purchase a car from usWe had tried to contact him several times to let him know he was approved for the loan but he never responded or replied to usHe
then went to the bank and took the loan to go purchase a car elsewhereI don't know how this can be removed because the credit application did allow him to get the loan

Initial Business Response /* (1000, 10, 2015/07/24) */
This car was purchased in June of 2014. It was a used car that was thirteen years old. When they purchased it, it had 110,936 miles on it. About six months ago they had called me complaining about this. When they purchased the vehicle they...

had some problems with the running of the vehicle. We made a lot of repairs at no charge. They moved away and then called me stating a repair shop said it needed new exhaust manifolds. I quoted them my cost which was half of what they were quoted from the shop where they live. I never heard back from them again so I assumed they decided it was not worth driving back to St. Louis for. Haven't heard anything since until I received this complaint. My warranty that goes with every car is that the head gaskets, engine and lubricated parts, transmission for slippage are covered for 60 days or 3,000 miles. The repairs we made were not covered under this warranty and they had the car for six months however we went above and beyond for this customer.