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M & M Builders

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M & M Builders Reviews (1)

I found three cars in their current inventory listed on their website. On their website you can reserve a time to test drive the cars. I did this for a time about a 1/2 hour in advance. I even received a confirmation text and email about my reservation. When I got there I talked to a salesman. I told him I had an appointment to test drive a few cars. He asked me which ones and I told him. He left and came back a few minutes later. He asked me to sit down and started asking me about credit and financing. I said I had money for a large down payment and had the rest financed through my credit union. He leaves and comes back a few minutes later. He then tells me that they don't have ANY of the cars I was interested in. What??? He then says they don't have any cars in the price range that I was looking at (I hadn't told him my price range). He then says all their cars start around $10K (ones more expensive than the Bluebook value of the ones I was initially interested in). By the way, they have cars listed in their inventory that are worth as low as $3500 (according to Bluebook values), so his claim about $10K minimum was not true. When I politely asked him why their website would list these cars they don't have, and allow me to make a reservation to drive them (which I drove from Rockford down to Wyoming specifically to drive these three cars) he plays stupid saying he doesn't know anything about the website and what's on it. When I asked how he's a salesman yet doesn't know about what cars are on the website he gets all defense and accuses me of blaming him. I said I'm not blaming you I'm just wondering why I was able to make a reservation do drive cars and took time out of my day to drive them and then you say you don't have them. He again plays stupid. So I just stand up and start to walk out the door to which he raises his voice at me and says something like "Hey, did you just come in here to argue?!! Is that it, you just want to argue?!!" I said nothing and continued out the door and left. I then quickly drove around their lot and of course I see ALL three of the cars I was interested in right there on the lot. This guy lied right to my face!! And he clearly did it to try and sell me a more expensive car!! This place, and this "salesman," clearly tried to pull a bait and switch on me.

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Address: 1229 4th Ave N, Bessemer, Alabama, United States, 35020-5576

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