Good Afternoon, As of 1/4/2015, [redacted] had cashed the refund check according to the agreed upon policy, based upon his partial attendanceThe refund/disposition was made within the allotted time-frame as required by our policyWe kept [redacted] advised of this process without delayPlease let us know if you have further questions Best Regards, Best, &c, -- Ruben M***, EMT-Paramedic, M.ACEO, EMS University www.emsuniversity.com [redacted] ( [redacted]
Good Afternoon, As of 1/4/2015, [redacted] had cashed the refund check according to the agreed upon policy, based upon his partial attendance. The refund/disposition was made within the allotted time-frame as required by our policy. We kept [redacted] advised of this process without delay. Please...
let us know if you have further questions. Best Regards, Best, &c, -- Ruben M[redacted], EMT-Paramedic, M.A. CEO, EMS University www.emsuniversity.com [redacted] ([redacted]
Good Morning Ms. [redacted] and Revdex.com,Thank you for forwarding this information to us to address. We had already authorized a refund for Ms. [redacted] to process on 7/23. She was aware of this date and did not provide us any further information that she would be disputing the matter. Unfortunately,...
because Ms. [redacted] issued an invalid chargeback on the account with her credit processor before the refund was scheduled to process, we were unable to issue a refund until the chargeback matter had been resolved. It appears that Ms. [redacted] was hoping that a chargeback would result in money being sent back to her account, faster than our normal processing time. However, if we had issued a refund after the chargeback was initiated, it would have resulted in a double refund being sent back to Ms. Courtney's bank account. This would have been an unacceptable result. The credit card company recently issued a decision in our favor since the chargeback was invalid. Invalid chargebacks cost both consumers and merchants a lot of money. They unnecessarily add to the overall cost of products and services. It is highly recommended to avoid such action in the future. At this time, we already have scheduled another refund, but we were waiting on the time to expire where Ms. [redacted] can reply. We have already rescheduled a refund for 8/23 to be issued less a $50 chargeback fee and less a $50 registration fee (if applicable) as the latter is non-refundable. Best Regards,[redacted]CEO, EMS University
Good Afternoon, As of 1/4/2015, [redacted] had cashed the refund check according to the agreed upon policy, based upon his partial attendanceThe refund/disposition was made within the allotted time-frame as required by our policyWe kept [redacted] advised of this process without delayPlease let us know if you have further questions Best Regards, Best, &c, -- Ruben M***, EMT-Paramedic, M.ACEO, EMS University www.emsuniversity.com [redacted] ( [redacted]
Good Afternoon, As of 1/4/2015, [redacted] had cashed the refund check according to the agreed upon policy, based upon his partial attendance. The refund/disposition was made within the allotted time-frame as required by our policy. We kept [redacted] advised of this process without delay. Please...
let us know if you have further questions. Best Regards, Best, &c, -- Ruben M[redacted], EMT-Paramedic, M.A. CEO, EMS University www.emsuniversity.com [redacted] ([redacted]
Good Morning Ms. [redacted] and Revdex.com,Thank you for forwarding this information to us to address. We had already authorized a refund for Ms. [redacted] to process on 7/23. She was aware of this date and did not provide us any further information that she would be disputing the matter. Unfortunately,...
because Ms. [redacted] issued an invalid chargeback on the account with her credit processor before the refund was scheduled to process, we were unable to issue a refund until the chargeback matter had been resolved. It appears that Ms. [redacted] was hoping that a chargeback would result in money being sent back to her account, faster than our normal processing time. However, if we had issued a refund after the chargeback was initiated, it would have resulted in a double refund being sent back to Ms. Courtney's bank account. This would have been an unacceptable result. The credit card company recently issued a decision in our favor since the chargeback was invalid. Invalid chargebacks cost both consumers and merchants a lot of money. They unnecessarily add to the overall cost of products and services. It is highly recommended to avoid such action in the future. At this time, we already have scheduled another refund, but we were waiting on the time to expire where Ms. [redacted] can reply. We have already rescheduled a refund for 8/23 to be issued less a $50 chargeback fee and less a $50 registration fee (if applicable) as the latter is non-refundable. Best Regards,[redacted]CEO, EMS University