We contacted *** *** and informed her we were no longer in business. She was instructed to contact Safe Security to complete the installation of her equipment we took down and boxed for her move. We are sending her a refund of $107.17. Customer was in agreement of that
settlement from MTM and had scheduled Safe to come out to reinstall her system as her new house
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
*** *** was contacted and given the phone number for the company that handles her account. Time Payment handles her contract and monitoring. Information was given to her of her options, the pay off balance, or they will locate a vendor to install an alarm in her new
house in New York, or any info she has on the person who purchased her old home to sign a contract
We contacted *** *** and informed her we were no longer in business. She was instructed to contact Safe Security to complete the installation of her equipment we took down and boxed for her move. We are sending her a refund of $107.17. Customer was in agreement of that
settlement from MTM and had scheduled Safe to come out to reinstall her system as her new house
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
*** *** was contacted and given the phone number for the company that handles her account. Time Payment handles her contract and monitoring. Information was given to her of her options, the pay off balance, or they will locate a vendor to install an alarm in her new
house in New York, or any info she has on the person who purchased her old home to sign a contract