M-Tek, Inc.

RE: Complaint File Name: *** ***The attached complaint/inquiry was received todayThe
privacy laws require us to protect the confidentiality of non-public
information relating to our consumers and others who rely upon usMaintaining
the confidentiality of this information is important to
our companyTherefore,
we are unable to send our response directly to you.It is a company goal to provide the best possible service to
consumersEven though we are unable to reply directly to you, I have asked the
appropriate department to research the concerns and respond directly to the
complainant within ten business days from the date of this letter