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M & W Outboards and Marine Services, Inc.

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Reviews M & W Outboards and Marine Services, Inc.

M & W Outboards and Marine Services, Inc. Reviews (2)

Extremely poor serviceThe gearbox supplied failedWhen contacted, Wayne explained that he was expecting a call as he was aware of a potential problemFair do's he eventuallysent a replacementThat replacement lasted less than miles and failed catastrophicallyI contacted Wayne, he hid behind only day warranty
Everything was difficult, never was a deadline metIt took ages to get the initial gearbox, even longer to get the replacement and now I'm left with nothing but a pile of scrapSuch poor service - I feel as though I was scammed

I purchased a rebuilt lower unit for my Yamaha 90 horse, [redacted] gave me a 90 Day warranty on the rebuild and on day 90 something broke in the unit. [redacted] took it apart in front of me and we discovered a small retaining clip had failed and sent shrapnel into the gears. [redacted] was good he asked for two weeks and called and said he had another rebuilt lower unit for me. I picked it up and all has been well with my Yamaha.
Thanks [redacted], sincerely [redacted]

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