M.A. Williams Auctions & Appraisals

Initial Business Response /* (1000, 5, 2015/06/22) */
This consumer filed a dispute regarding the merchandise he purchased with American Express. He lost the dispute. He came into my shop after the dispute was resolved shaking a paper at me and demanding his money back in a loud, threatening...

fashion. My employees and several customers who were in the shop at the time asked him to leave. It took a lot of coaxing but finally an employee accompanied him outside. The next morning we called the St Louis Park Police and filed a report because he threatened the business and my employee. If this man comes in contact with our business again we have been instructed by the police dept to get a restraining order against him.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The reason I am so persistant for refund cause they are lying again about American closing the case the case is still open and American Express has instructed them to accept the sign back and refund my money, they have constantly refused to do this..They will not even address the what they sold me was fraudulent..When I tried to return the product they started shouting at me to leave and said they were going to call the police...I will be filing a police report on them today at the SLP police dept..6-23-15...Thanks for your help
Final Consumer Response /* (3000, 10, 2015/07/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The reason I am so persistant for refund cause they are lying again about American closing the case the case is still open and American Express has instructed them to accept the sign back and refund my money, they have constantly refused to do this..They will not even address the what they sold me was fraudulent..When I tried to return the product they started shouting at me to leave and said they were going to call the police...I will be filing a police report on them today at the SLP police dept..6-23-15...Thanks for your help