Maaco Auto Painting & Bodywork Center (Jamica Ave)

I went in to fix a minor fender bender, and they treated my car like a taxi. I wanted expert treatment on my car like they advertise and all I go was a sloppy, backyard work I could have done myself. I pay these people to restore the car to the way it was before , and not do a patch job any 18 year old from HS could do. The work was very sloppy, they did not tape off areas well and they left my car looking more dirty then necessary. Worse place to get your car repaired unless you want substandard work.

Review: On 5/**/14 I submitted my vehicle to be repaired as a result of a hit and run accident which occurred on 5/**/14. At that point the Maaco representative advised me they would get an estimate and have my insurance company adjuster come and inspect the vehicle. I okayed the repairs to begin and in turn picked up my car on Saturday 6/**/14. Upon retrieving my vehicle I performed a check of the basic visual noticeable repairs at which point I realized the repairs where incomplete. For (1) my door was still unfixed, then driving it off the premises I came to notice other issues (2) my wheel alignment wasn't done and (3) there was a noise still coming from the point of impact as result of the accident. I immediately advised Maaco of what I found and they advised me it was closing time to bring my vehicle back on Monday. I subsequently dropped my car off on Monday 6/**/14 where they fixed the alignment and my door issue and told me the noise issue was repaired. I once again drove off for what I thought would be the redemption of the mediocre service I received from this company only to hear the noise was still happening. I yet again contacted the Maaco only for them to tell me bring the car back again and they will look into it; (please bear in mind I'm 9 months pregnant due any day now making several trips back and forth to this place only to be given excuses for inferior services). On Tuesday 6/**/14 I reluctantly brought my vehicle back to Maaco where their "mechanic" did a drive around the block with me and listened to the noise. I left my car with then on Wednesday 6/**/14 to once again resolve the same issue; when I got their to pick up my car the front desk clerk told me I have to bring my car to my own mechanic I asked to speak with the [redacted]. He came out to tell me the same ridiculousness, and now all of a sudden there's a sleuth of other issues going on with my car which was bologna seeing that this issue was clearly a result of the accident that occurred on 5/**/14. At this point I can emphatically conclude that Maaco is scam artist and I would never want anyone to experience what I've gone through with them. Having to deal with a hit and run is traumatic enough; then to top it off deal with a repair shop who's less than bothered that their clients are given a disservice is very disheartening!!!! At this point I asking for a refund so my vehicle can be fixed correctly and completely.Desired Settlement: Refund/Repair