Initial Business Response / [redacted] (1000, 8, 2016/08/29) */ (please see attached) Initial Consumer Rebuttal / [redacted] (3000, 11, 2016/08/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) The response from this company does not surprise me, There are so many lies to it, it will be hard to cover them allTo start with, [redacted] to not give me a rough estimate, I told her I had a 'CasH' budget of $ [redacted] to work with, her response, "I can give you a beautiful back yard for that based on the plan I had presented her withThere is no denying that the sprinkler system was over and above that amount at which she quoted somewhere around $ [redacted] which I agreed to go ahead with, so now at this point, I am expecting a total 'cash" bill of up to $ [redacted] It is true that they did put paver stones in the upper and lower levels that were originally suppose to be crusher dust and mulch and I had all the pavers, that being said, they did a poor job of laying them, there is a consistent pattern in the lower level and the the upper level has no pattern to it at all, it holds water after it rains in all the low spots for which I contacted them and was told they would fix itThere is an area I did ask [redacted] where I had had ground pushed off if it could be soddedShe stated that it couldn't be done as the sod would never grow there as it was too shaded and that they could seed it with high shade grass seedwell, they sodded this area instead of seeding it and true to her word, the while area is dead and will not grow grassnot once did she say she could not make the lawn level where the wedding tent was to go, she said they needed only a 1!/2- degree slope to let water runThe lawn is full of peakes and valleys and we had to poke holes in the ground to put the wedding table legs in to keep them evenhe entire step area had to be lifted and reglued and the caps on the retaining wall are all mostly just sitting there waiting for a accident to happenI asked them to visit the site to have a look at my concerns and not once did they drop by, she says she was up numerous times and we always had company, she had my cell phone number and could have set up an appointment anytimeThe quality of the work is a total joke and I am not happy with the work at all and if I had thought for one minute that it was going to cost me more than $ [redacted] I never would have had it done and if I had known they were going to take the money and run and not have it completed for the wedding day, I would not have it done at any priceI have had landscapers look at this project for their opinion and a quote to finish and correct it and both of them could not believe the poor quality of work or the "extremely outrageous price they tried to charge meNot only did I receive poor quality of work, a bill that I never anticipated, I didn't get the job finished for my wedding dayAll I asked them to do was to finish the job to which they would be proud to put their name on and they never came backMy offer of half the $ [redacted] I spent be returned to me for not having the job finished for my wedding day and everything being corrected either by them or another landscaping company still standsI am not a hard person to get along with, this is the first time ever I have had to file a complaint against anyoneI am just an every day hard working type of guy that expects what is promised and that can't afford to be ripped off the way Macintosh landscaping is trying to doIf nothing is done to correct this issue, I will have to have media involved and I have no problem doing soIf this so called job they did is up to their standards then they shouldn't have an issue with pictures of their final work being printed and televised on local mediaThank you Revdex.com for your time and your effortsIn a nut shell, this issue remains unresolved Final Business Response / [redacted] (4000, 18, 2016/09/13) */ Attention: [redacted] Dear [redacted] , In response to the second complaint filed by [redacted] please see my response belowMacIntosh Landscaping is a family owned and operated business which has served this community for more than yearsWe are members of Landscape Nova Scotia and adhere to their installation guidelinesWe also follow specific manufacturer's guidelines for product installations In every landscape project, we as professionals must deal with the individual site to determine surrounding grades, existing infrastructure as well as existing hardscape featuresIn the case of this project our predetermined grades were the foundation of the house, the bottom step of the existing wooden patio deck the surrounding grades around the perimeter of the property, the exiting trees and the driveway This project as well as the thousands of projects we have completed over the years we have been in business was completed with the same standardThe pictures I sent in [redacted] show in detail the progress of the projectFirstly, nowhere in these photos are there images of "peaks & valley's" in the lawn surfaceI do know as a professional that setting up tables & chairs, tents, a band, a dance floor and having backyard social gathering with people travelling all over a new lawn will most certainly cause indentationsThese indentations are no fault of the landscaperIf caps came loose on the wall, the first I was notified of this problem was [redacted] which was two days before the wedding at approx [redacted] I did offer to send someone on [redacted] morning but he refused and stated he did want us on his property [redacted] is being totally unreasonable in his request to have us come back and totally redo the project and give him $ [redacted] backI have the paperwork to show all of the materials and labour used on this projectI have given him many discounts already (no charge for machinery, labour discounts as well as material discounts) and I am not prepared to do anymore work at this site[redacted] entered into a verbal agreement for a certain amount of work, however, after the initial "ballpark figure" of & [redacted] -$ [redacted] After the verbal estimate [redacted] enlarged a walkway into a patio on the upper level and decided to install the remainder of the used brick pavers on the lower patio area, added irrigation system, and requested that the lawn be extended back further (as originally it was to the birch tree that was out on the lawn at approx40' from the deck) and install mulch strip to make a natural transition into the wooded area We are a legitimate company conducting business in this province and abide by Revenue Canada's laws and therefore, all work is all subject to 15% HSTWe do accept cash as a method of payment, however, this does not exempt the client from paying taxRealistically the total of the work was [redacted] plus [redacted] (HST) for a total of $ [redacted] Keeping in mind that my original ball park estimate was $ [redacted] and taking into account all of the extra work he added, [redacted] was not over charged for the work and it was done to industry standards I can honestly say that in all the years we have been in business [redacted] is the most difficult client we have ever work forOn a daily basis he complimented my staff on the quality and craftsmanship of the workI am deeply offended by [redacted] 's rude comments about my staff ,his volatility towards the situation and finally his threating comments to pursue the situation on social media and televisionWe work hard to keep a clean reputation and we no longer want to have any further dealings with [redacted] Sincerely, [redacted] Landscaping Limited Final Consumer Response / [redacted] (3000, 21, 2016/09/14) */ Again this response does not surprise meThe poor workmanship they did at mt property just goes to show that this company cannot be trusted and there will be lots of postings and media coverage to follow to insure that no other innocent hard working citizens fall prey to their rip offsIf they are so proud of the job they did at my property they should then be flattered at the pictures I will be postingI know at this point, lots of people have viewed it and everyone agrees that it is an amature job at best and at this point, at least two people that had projects they needed done will not be using this company, there will be many more lost clients for them in the very near future as wellWe shall let the general public be the judge of their workmanshipin a nut shell, I thank you for your efforts Revdex.com, however I consider this matter unresolved and on a scale of 1-10, I rate Macintosh landscaping as a !, only because that is the lowest number I can give themI did try to resolve this issue through Revdex.com, and asked for very little compensation, Macintosh landscaping will regret in the long run they did not try to work with me on this matter, as the compensation I requested would have been a drop in the bucket compared to their lose of revenue they will suffer in the long run when the media becomes involved [redacted]
Initial Business Response /* (1000, 8, 2016/08/29) */
(please see attached)
Initial Consumer Rebuttal /* (3000, 11, 2016/08/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response from this company does not surprise me, There are so many lies to it,...
it will be hard to cover them all. To start with, [redacted] to not give me a rough estimate, I told her I had a 'CasH' budget of $[redacted] to work with, her response, "I can give you a beautiful back yard for that based on the plan I had presented her with. There is no denying that the sprinkler system was over and above that amount at which she quoted somewhere around $[redacted] which I agreed to go ahead with, so now at this point, I am expecting a total 'cash" bill of up to $[redacted]. It is true that they did put paver stones in the upper and lower levels that were originally suppose to be crusher dust and mulch and I had all the pavers, that being said, they did a poor job of laying them, there is a consistent pattern in the lower level and the the upper level has no pattern to it at all, it holds water after it rains in all the low spots for which I contacted them and was told they would fix it. There is an area I did ask [redacted] where I had had ground pushed off if it could be sodded. She stated that it couldn't be done as the sod would never grow there as it was too shaded and that they could seed it with high shade grass seed. well, they sodded this area instead of seeding it and true to her word, the while area is dead and will not grow grass. not once did she say she could not make the lawn level where the wedding tent was to go, she said they needed only a 1!/2- 2 degree slope to let water run. The lawn is full of peakes and valleys and we had to poke holes in the ground to put the wedding table legs in to keep them even. he entire step area had to be lifted and reglued and the caps on the retaining wall are all mostly just sitting there waiting for a accident to happen. I asked them to visit the site to have a look at my concerns and not once did they drop by, she says she was up numerous times and we always had company, she had my cell phone number and could have set up an appointment anytime. The quality of the work is a total joke and I am not happy with the work at all and if I had thought for one minute that it was going to cost me more than $[redacted] I never would have had it done and if I had known they were going to take the money and run and not have it completed for the wedding day, I would not have it done at any price. I have had 2 landscapers look at this project for their opinion and a quote to finish and correct it and both of them could not believe the poor quality of work or the "extremely outrageous price they tried to charge me. Not only did I receive poor quality of work, a bill that I never anticipated, I didn't get the job finished for my wedding day. All I asked them to do was to finish the job to which they would be proud to put their name on and they never came back. My offer of half the $[redacted] I spent be returned to me for not having the job finished for my wedding day and everything being corrected either by them or another landscaping company still stands. I am not a hard person to get along with, this is the first time ever I have had to file a complaint against anyone. I am just an every day hard working type of guy that expects what is promised and that can't afford to be ripped off the way Macintosh landscaping is trying to do. If nothing is done to correct this issue, I will have to have media involved and I have no problem doing so. If this so called job they did is up to their standards then they shouldn't have an issue with pictures of their final work being printed and televised on local media. Thank you Revdex.com for your time and your efforts. In a nut shell, this issue remains unresolved.
Final Business Response /* (4000, 18, 2016/09/13) */
Attention: [redacted]
Dear [redacted],
In response to the second complaint filed by [redacted] please see my response below. MacIntosh Landscaping is a family owned and operated business which has served this community for more than 50 years. We are members of Landscape Nova Scotia and adhere to their installation guidelines. We also follow specific manufacturer's guidelines for product installations.
In every landscape project, we as professionals must deal with the individual site to determine surrounding grades, existing infrastructure as well as existing hardscape features. In the case of this project our predetermined grades were the foundation of the house, the bottom step of the existing wooden patio deck the surrounding grades around the perimeter of the property, the exiting trees and the driveway.
This project as well as the thousands of projects we have completed over the 50 years we have been in business was completed with the same standard. The pictures I sent in [redacted] show in detail the progress of the project. Firstly, nowhere in these photos are there images of "peaks & valley's" in the lawn surface. I do know as a professional that setting up tables & chairs, tents, a band, a dance floor and having backyard social gathering with people travelling all over a new lawn will most certainly cause indentations. These indentations are no fault of the landscaper. If caps came loose on the wall, the first I was notified of this problem was [redacted] which was two days before the wedding at approx. [redacted]. I did offer to send someone on [redacted] morning but he refused and stated he did want us on his property.
[redacted] is being totally unreasonable in his request to have us come back and totally redo the project and give him $[redacted] back. I have the paperwork to show all of the materials and labour used on this project. I have given him many discounts already (no charge for machinery, labour discounts as well as material discounts) and I am not prepared to do anymore work at this site.[redacted] entered into a verbal agreement for a certain amount of work, however, after the initial "ballpark figure" of &[redacted] -$[redacted]. After the verbal estimate [redacted] enlarged a walkway into a patio on the upper level and decided to install the remainder of the used brick pavers on the lower patio area, added irrigation system, and requested that the lawn be extended back further (as originally it was to the birch tree that was out on the lawn at approx. 40' from the deck) and install mulch strip to make a natural transition into the wooded area.
We are a legitimate company conducting business in this province and abide by Revenue Canada's laws and therefore, all work is all subject to 15% HST. We do accept cash as a method of payment, however, this does not exempt the client from paying tax. Realistically the total of the work was [redacted] plus [redacted] (HST) for a total of $[redacted]. Keeping in mind that my original ball park estimate was $[redacted] and taking into account all of the extra work he added, [redacted] was not over charged for the work and it was done to industry standards.
I can honestly say that in all the years we have been in business [redacted] is the most difficult client we have ever work for. On a daily basis he complimented my staff on the quality and craftsmanship of the work. I am deeply offended by [redacted]'s rude comments about my staff ,his volatility towards the situation and finally his threating comments to pursue the situation on social media and television. We work hard to keep a clean reputation and we no longer want to have any further dealings with [redacted].
Sincerely,
[redacted]
Landscaping Limited
Final Consumer Response /* (3000, 21, 2016/09/14) */
Again this response does not surprise me. The poor workmanship they did at mt property just goes to show that this company cannot be trusted and there will be lots of postings and media coverage to follow to insure that no other innocent hard working citizens fall prey to their rip offs. If they are so proud of the job they did at my property they should then be flattered at the pictures I will be posting. I know at this point, lots of people have viewed it and everyone agrees that it is an amature job at best and at this point, at least two people that had projects they needed done will not be using this company, there will be many more lost clients for them in the very near future as well. We shall let the general public be the judge of their workmanship. in a nut shell, I thank you for your efforts Revdex.com, however I consider this matter unresolved and on a scale of 1-10, I rate Macintosh landscaping as a !, only because that is the lowest number I can give them. I did try to resolve this issue through Revdex.com, and asked for very little compensation, Macintosh landscaping will regret in the long run they did not try to work with me on this matter, as the compensation I requested would have been a drop in the bucket compared to their lose of revenue they will suffer in the long run when the media becomes involved. [redacted].
Initial Business Response / [redacted] (1000, 8, 2016/08/29) */ (please see attached) Initial Consumer Rebuttal / [redacted] (3000, 11, 2016/08/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) The response from this company does not surprise me, There are so many lies to it, it will be hard to cover them allTo start with, [redacted] to not give me a rough estimate, I told her I had a 'CasH' budget of $ [redacted] to work with, her response, "I can give you a beautiful back yard for that based on the plan I had presented her withThere is no denying that the sprinkler system was over and above that amount at which she quoted somewhere around $ [redacted] which I agreed to go ahead with, so now at this point, I am expecting a total 'cash" bill of up to $ [redacted] It is true that they did put paver stones in the upper and lower levels that were originally suppose to be crusher dust and mulch and I had all the pavers, that being said, they did a poor job of laying them, there is a consistent pattern in the lower level and the the upper level has no pattern to it at all, it holds water after it rains in all the low spots for which I contacted them and was told they would fix itThere is an area I did ask [redacted] where I had had ground pushed off if it could be soddedShe stated that it couldn't be done as the sod would never grow there as it was too shaded and that they could seed it with high shade grass seedwell, they sodded this area instead of seeding it and true to her word, the while area is dead and will not grow grassnot once did she say she could not make the lawn level where the wedding tent was to go, she said they needed only a 1!/2- degree slope to let water runThe lawn is full of peakes and valleys and we had to poke holes in the ground to put the wedding table legs in to keep them evenhe entire step area had to be lifted and reglued and the caps on the retaining wall are all mostly just sitting there waiting for a accident to happenI asked them to visit the site to have a look at my concerns and not once did they drop by, she says she was up numerous times and we always had company, she had my cell phone number and could have set up an appointment anytimeThe quality of the work is a total joke and I am not happy with the work at all and if I had thought for one minute that it was going to cost me more than $ [redacted] I never would have had it done and if I had known they were going to take the money and run and not have it completed for the wedding day, I would not have it done at any priceI have had landscapers look at this project for their opinion and a quote to finish and correct it and both of them could not believe the poor quality of work or the "extremely outrageous price they tried to charge meNot only did I receive poor quality of work, a bill that I never anticipated, I didn't get the job finished for my wedding dayAll I asked them to do was to finish the job to which they would be proud to put their name on and they never came backMy offer of half the $ [redacted] I spent be returned to me for not having the job finished for my wedding day and everything being corrected either by them or another landscaping company still standsI am not a hard person to get along with, this is the first time ever I have had to file a complaint against anyoneI am just an every day hard working type of guy that expects what is promised and that can't afford to be ripped off the way Macintosh landscaping is trying to doIf nothing is done to correct this issue, I will have to have media involved and I have no problem doing soIf this so called job they did is up to their standards then they shouldn't have an issue with pictures of their final work being printed and televised on local mediaThank you Revdex.com for your time and your effortsIn a nut shell, this issue remains unresolved Final Business Response / [redacted] (4000, 18, 2016/09/13) */ Attention: [redacted] Dear [redacted] , In response to the second complaint filed by [redacted] please see my response belowMacIntosh Landscaping is a family owned and operated business which has served this community for more than yearsWe are members of Landscape Nova Scotia and adhere to their installation guidelinesWe also follow specific manufacturer's guidelines for product installations In every landscape project, we as professionals must deal with the individual site to determine surrounding grades, existing infrastructure as well as existing hardscape featuresIn the case of this project our predetermined grades were the foundation of the house, the bottom step of the existing wooden patio deck the surrounding grades around the perimeter of the property, the exiting trees and the driveway This project as well as the thousands of projects we have completed over the years we have been in business was completed with the same standardThe pictures I sent in [redacted] show in detail the progress of the projectFirstly, nowhere in these photos are there images of "peaks & valley's" in the lawn surfaceI do know as a professional that setting up tables & chairs, tents, a band, a dance floor and having backyard social gathering with people travelling all over a new lawn will most certainly cause indentationsThese indentations are no fault of the landscaperIf caps came loose on the wall, the first I was notified of this problem was [redacted] which was two days before the wedding at approx [redacted] I did offer to send someone on [redacted] morning but he refused and stated he did want us on his property [redacted] is being totally unreasonable in his request to have us come back and totally redo the project and give him $ [redacted] backI have the paperwork to show all of the materials and labour used on this projectI have given him many discounts already (no charge for machinery, labour discounts as well as material discounts) and I am not prepared to do anymore work at this site[redacted] entered into a verbal agreement for a certain amount of work, however, after the initial "ballpark figure" of & [redacted] -$ [redacted] After the verbal estimate [redacted] enlarged a walkway into a patio on the upper level and decided to install the remainder of the used brick pavers on the lower patio area, added irrigation system, and requested that the lawn be extended back further (as originally it was to the birch tree that was out on the lawn at approx40' from the deck) and install mulch strip to make a natural transition into the wooded area We are a legitimate company conducting business in this province and abide by Revenue Canada's laws and therefore, all work is all subject to 15% HSTWe do accept cash as a method of payment, however, this does not exempt the client from paying taxRealistically the total of the work was [redacted] plus [redacted] (HST) for a total of $ [redacted] Keeping in mind that my original ball park estimate was $ [redacted] and taking into account all of the extra work he added, [redacted] was not over charged for the work and it was done to industry standards I can honestly say that in all the years we have been in business [redacted] is the most difficult client we have ever work forOn a daily basis he complimented my staff on the quality and craftsmanship of the workI am deeply offended by [redacted] 's rude comments about my staff ,his volatility towards the situation and finally his threating comments to pursue the situation on social media and televisionWe work hard to keep a clean reputation and we no longer want to have any further dealings with [redacted] Sincerely, [redacted] Landscaping Limited Final Consumer Response / [redacted] (3000, 21, 2016/09/14) */ Again this response does not surprise meThe poor workmanship they did at mt property just goes to show that this company cannot be trusted and there will be lots of postings and media coverage to follow to insure that no other innocent hard working citizens fall prey to their rip offsIf they are so proud of the job they did at my property they should then be flattered at the pictures I will be postingI know at this point, lots of people have viewed it and everyone agrees that it is an amature job at best and at this point, at least two people that had projects they needed done will not be using this company, there will be many more lost clients for them in the very near future as wellWe shall let the general public be the judge of their workmanshipin a nut shell, I thank you for your efforts Revdex.com, however I consider this matter unresolved and on a scale of 1-10, I rate Macintosh landscaping as a !, only because that is the lowest number I can give themI did try to resolve this issue through Revdex.com, and asked for very little compensation, Macintosh landscaping will regret in the long run they did not try to work with me on this matter, as the compensation I requested would have been a drop in the bucket compared to their lose of revenue they will suffer in the long run when the media becomes involved [redacted]
Initial Business Response /* (1000, 8, 2016/08/29) */
(please see attached)
Initial Consumer Rebuttal /* (3000, 11, 2016/08/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response from this company does not surprise me, There are so many lies to it,...
it will be hard to cover them all. To start with, [redacted] to not give me a rough estimate, I told her I had a 'CasH' budget of $[redacted] to work with, her response, "I can give you a beautiful back yard for that based on the plan I had presented her with. There is no denying that the sprinkler system was over and above that amount at which she quoted somewhere around $[redacted] which I agreed to go ahead with, so now at this point, I am expecting a total 'cash" bill of up to $[redacted]. It is true that they did put paver stones in the upper and lower levels that were originally suppose to be crusher dust and mulch and I had all the pavers, that being said, they did a poor job of laying them, there is a consistent pattern in the lower level and the the upper level has no pattern to it at all, it holds water after it rains in all the low spots for which I contacted them and was told they would fix it. There is an area I did ask [redacted] where I had had ground pushed off if it could be sodded. She stated that it couldn't be done as the sod would never grow there as it was too shaded and that they could seed it with high shade grass seed. well, they sodded this area instead of seeding it and true to her word, the while area is dead and will not grow grass. not once did she say she could not make the lawn level where the wedding tent was to go, she said they needed only a 1!/2- 2 degree slope to let water run. The lawn is full of peakes and valleys and we had to poke holes in the ground to put the wedding table legs in to keep them even. he entire step area had to be lifted and reglued and the caps on the retaining wall are all mostly just sitting there waiting for a accident to happen. I asked them to visit the site to have a look at my concerns and not once did they drop by, she says she was up numerous times and we always had company, she had my cell phone number and could have set up an appointment anytime. The quality of the work is a total joke and I am not happy with the work at all and if I had thought for one minute that it was going to cost me more than $[redacted] I never would have had it done and if I had known they were going to take the money and run and not have it completed for the wedding day, I would not have it done at any price. I have had 2 landscapers look at this project for their opinion and a quote to finish and correct it and both of them could not believe the poor quality of work or the "extremely outrageous price they tried to charge me. Not only did I receive poor quality of work, a bill that I never anticipated, I didn't get the job finished for my wedding day. All I asked them to do was to finish the job to which they would be proud to put their name on and they never came back. My offer of half the $[redacted] I spent be returned to me for not having the job finished for my wedding day and everything being corrected either by them or another landscaping company still stands. I am not a hard person to get along with, this is the first time ever I have had to file a complaint against anyone. I am just an every day hard working type of guy that expects what is promised and that can't afford to be ripped off the way Macintosh landscaping is trying to do. If nothing is done to correct this issue, I will have to have media involved and I have no problem doing so. If this so called job they did is up to their standards then they shouldn't have an issue with pictures of their final work being printed and televised on local media. Thank you Revdex.com for your time and your efforts. In a nut shell, this issue remains unresolved.
Final Business Response /* (4000, 18, 2016/09/13) */
Attention: [redacted]
Dear [redacted],
In response to the second complaint filed by [redacted] please see my response below. MacIntosh Landscaping is a family owned and operated business which has served this community for more than 50 years. We are members of Landscape Nova Scotia and adhere to their installation guidelines. We also follow specific manufacturer's guidelines for product installations.
In every landscape project, we as professionals must deal with the individual site to determine surrounding grades, existing infrastructure as well as existing hardscape features. In the case of this project our predetermined grades were the foundation of the house, the bottom step of the existing wooden patio deck the surrounding grades around the perimeter of the property, the exiting trees and the driveway.
This project as well as the thousands of projects we have completed over the 50 years we have been in business was completed with the same standard. The pictures I sent in [redacted] show in detail the progress of the project. Firstly, nowhere in these photos are there images of "peaks & valley's" in the lawn surface. I do know as a professional that setting up tables & chairs, tents, a band, a dance floor and having backyard social gathering with people travelling all over a new lawn will most certainly cause indentations. These indentations are no fault of the landscaper. If caps came loose on the wall, the first I was notified of this problem was [redacted] which was two days before the wedding at approx. [redacted]. I did offer to send someone on [redacted] morning but he refused and stated he did want us on his property.
[redacted] is being totally unreasonable in his request to have us come back and totally redo the project and give him $[redacted] back. I have the paperwork to show all of the materials and labour used on this project. I have given him many discounts already (no charge for machinery, labour discounts as well as material discounts) and I am not prepared to do anymore work at this site.[redacted] entered into a verbal agreement for a certain amount of work, however, after the initial "ballpark figure" of &[redacted] -$[redacted]. After the verbal estimate [redacted] enlarged a walkway into a patio on the upper level and decided to install the remainder of the used brick pavers on the lower patio area, added irrigation system, and requested that the lawn be extended back further (as originally it was to the birch tree that was out on the lawn at approx. 40' from the deck) and install mulch strip to make a natural transition into the wooded area.
We are a legitimate company conducting business in this province and abide by Revenue Canada's laws and therefore, all work is all subject to 15% HST. We do accept cash as a method of payment, however, this does not exempt the client from paying tax. Realistically the total of the work was [redacted] plus [redacted] (HST) for a total of $[redacted]. Keeping in mind that my original ball park estimate was $[redacted] and taking into account all of the extra work he added, [redacted] was not over charged for the work and it was done to industry standards.
I can honestly say that in all the years we have been in business [redacted] is the most difficult client we have ever work for. On a daily basis he complimented my staff on the quality and craftsmanship of the work. I am deeply offended by [redacted]'s rude comments about my staff ,his volatility towards the situation and finally his threating comments to pursue the situation on social media and television. We work hard to keep a clean reputation and we no longer want to have any further dealings with [redacted].
Sincerely,
[redacted]
Landscaping Limited
Final Consumer Response /* (3000, 21, 2016/09/14) */
Again this response does not surprise me. The poor workmanship they did at mt property just goes to show that this company cannot be trusted and there will be lots of postings and media coverage to follow to insure that no other innocent hard working citizens fall prey to their rip offs. If they are so proud of the job they did at my property they should then be flattered at the pictures I will be posting. I know at this point, lots of people have viewed it and everyone agrees that it is an amature job at best and at this point, at least two people that had projects they needed done will not be using this company, there will be many more lost clients for them in the very near future as well. We shall let the general public be the judge of their workmanship. in a nut shell, I thank you for your efforts Revdex.com, however I consider this matter unresolved and on a scale of 1-10, I rate Macintosh landscaping as a !, only because that is the lowest number I can give them. I did try to resolve this issue through Revdex.com, and asked for very little compensation, Macintosh landscaping will regret in the long run they did not try to work with me on this matter, as the compensation I requested would have been a drop in the bucket compared to their lose of revenue they will suffer in the long run when the media becomes involved. [redacted].