MacGregor Family Physicians, PA Reviews (1)
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MacGregor Family Physicians, PA Rating
Description: Family Physicians and Surgeons Practices
Address: 580 New Waverly Pl STE 120, Cary, North Carolina, United States, 27518-7406
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We quit going to this practice months ago. No appt call was made but now were told about a missed appt and a fee for missing it.My wife and I quit going to this practice several months ago. My wife inquired about our records at least twice and I did once to have them sent to the new doctor's office. We were told there would be a fee to transfer or pick them up. We have not decided yet to pay that fee, however, we received a call and voicemail about a fee being assessed to our (closed) account for an appointment that was missed. We were never aware of any appointments that were made or outstanding especially since we were no longer going to this practice. We never received a call about an upcoming appointment but did about owing them money for missing said appointment. My wife has called three times and now and left voicemails to get this resolved and has not received one call back. We are no longer wishing to be a part of this business and are very unhappy about how they manage their patients. My wife made both of her calls the week of December 14th.Desired SettlementMy wife and I no longer wish to go to this practice. We need this fee taken off of our account right away. My fear is that they will try and take this to collections as some sort of retaliation for not coming back to this practice. All we have tried to do is move on from this practice and we can't even get our records without a fight and a fee.Business Response MacGregor Family Physicians spoke directly with the client and this has been resolved.Consumer Response All has been take care of. The office agreed to send my records at no cost to the me doctors officeFinal Consumer Response