I used Mach-Expedited Transport to ship a motorcycle from Austin TX to Chandler AZ They picked up when they said they would, delivered in same Most important was ongoing communication between [redacted] (driver/owner), the motorcycle dealer from where I purchased the bike online, and myself We spoke at least twice a day throughout the process Service was excellent and to me it seems impossible that Mach-could ever be rated anything less than high marks for professionalism, communication and quality of their equipment (maintained as new) Their fee for transport was also an excellent value when compared to other shipping options I manage a worldwide customer support organization so I am particularly critical On scale of 1-Mach-Expedited Transport is a
Hired them to pick up a motorcycle I bought in IllinoisSpoke to [redacted] on the phonewe agreed on $for an enclosed trailerHe said he would pick up the bike on july 9th or 10th, WEEKS after we spoke on the phoneAs of 10:00pm July 9th (first pick up day) Illinois time he still had not contacted the seller to schedule a pick up time for the 9th OR 10thI e mailed him to make sure he would get the bike on the 10th (as promised) since the seller was leaving town on the 10th (as I previously told him) and he called me back in a "tizzy" saying I was pestering him and he was doing ME a FAVOR picking up my bike and to leave him aloneThan on the 10th he sent me a e mail saying the price he quoted me two weer earlier was too cheap and this pickup was to stressful and he wasn't going to fulfill the pickup obligation he made two weeks earlierHonestly, after all his CRAP, I wouldn't want him to TOUCH anything I own, anyway and would NEVER RECOMMEND them for ANYTHING to ANYONE!!!!!
I used Mach-Expedited Transport to ship a motorcycle from Austin TX to Chandler AZ They picked up when they said they would, delivered in same Most important was ongoing communication between [redacted] (driver/owner), the motorcycle dealer from where I purchased the bike online, and myself We spoke at least twice a day throughout the process Service was excellent and to me it seems impossible that Mach-could ever be rated anything less than high marks for professionalism, communication and quality of their equipment (maintained as new) Their fee for transport was also an excellent value when compared to other shipping options I manage a worldwide customer support organization so I am particularly critical On scale of 1-Mach-Expedited Transport is a
Hired them to pick up a motorcycle I bought in IllinoisSpoke to [redacted] on the phonewe agreed on $for an enclosed trailerHe said he would pick up the bike on july 9th or 10th, WEEKS after we spoke on the phoneAs of 10:00pm July 9th (first pick up day) Illinois time he still had not contacted the seller to schedule a pick up time for the 9th OR 10thI e mailed him to make sure he would get the bike on the 10th (as promised) since the seller was leaving town on the 10th (as I previously told him) and he called me back in a "tizzy" saying I was pestering him and he was doing ME a FAVOR picking up my bike and to leave him aloneThan on the 10th he sent me a e mail saying the price he quoted me two weer earlier was too cheap and this pickup was to stressful and he wasn't going to fulfill the pickup obligation he made two weeks earlierHonestly, after all his CRAP, I wouldn't want him to TOUCH anything I own, anyway and would NEVER RECOMMEND them for ANYTHING to ANYONE!!!!!
Pleasure to work with ***Fair price and very speedy serviceHe was very responsive by phone and easy to work with