I would not purchase anything from Machine shop pros as when I got my cylinder head it was missing parts that I was told to be with it, after getting no response after calling , emailing and speaking to the same rude gal who gives excuses every time you ask for her supervisor I am left with no choice but to blast them for there horrible service and on top of that , I was charged an additional $due to the core not getting returned on time , when I asked if I would get that back once they received the head, they said O noit is way to late= less then days after purchase that is on top of that, the gal who answers the phone has the worst costumer service I have ever had to deal with they flaunt fast shipping but truth is, they don't even have your parts built or readythey only build as they are purchasedso the need it shipped yesterday is just a scam on fast service Don't buy from Machine shop pros in california !
I purchased a pair of cylinder heads from machine shop pros using [redacted] I was waiting week after week so I started calling in this guy named Clarence keeps answering the phone and giving multiple excuses so finally a month passes by I call back and tell Clarence to have my money refunded and a week passes by and I call just to check if it had been processed, it wasn't so I asked him to take care of it and still no responseI call back the following Monday and talked to him again he said the person that takes care of the refunds was not in so I called every day that week and I still could only talk to him and the other person was out every day I was doneI called [redacted] told them this story they told don't worry and do not contact machine shop pros anymore and they will handle itTwo weeks later I received my refund thanks to [redacted]
Worst customer service everhave been dealing with this Company for almost months nowI had to wait months on my heads because Clarance at the front desk wouldn't tend to the issuewas told I was going to receive calls back and they never cameno one seems to be in the office ever and Clarance says he will forward messages but when you finally get in contact with the person they say they never received the callwaited a month and a half on a check for a balance due to meI would never deal with this company again
I would not purchase anything from Machine shop pros as when I got my cylinder head it was missing parts that I was told to be with it, after getting no response after calling , emailing and speaking to the same rude gal who gives excuses every time you ask for her supervisor I am left with no choice but to blast them for there horrible service and on top of that , I was charged an additional $due to the core not getting returned on time , when I asked if I would get that back once they received the head, they said O noit is way to late= less then days after purchase that is on top of that, the gal who answers the phone has the worst costumer service I have ever had to deal with they flaunt fast shipping but truth is, they don't even have your parts built or readythey only build as they are purchasedso the need it shipped yesterday is just a scam on fast service Don't buy from Machine shop pros in california !
I purchased a pair of cylinder heads from machine shop pros using [redacted] I was waiting week after week so I started calling in this guy named Clarence keeps answering the phone and giving multiple excuses so finally a month passes by I call back and tell Clarence to have my money refunded and a week passes by and I call just to check if it had been processed, it wasn't so I asked him to take care of it and still no responseI call back the following Monday and talked to him again he said the person that takes care of the refunds was not in so I called every day that week and I still could only talk to him and the other person was out every day I was doneI called [redacted] told them this story they told don't worry and do not contact machine shop pros anymore and they will handle itTwo weeks later I received my refund thanks to [redacted]
Worst customer service everhave been dealing with this Company for almost months nowI had to wait months on my heads because Clarance at the front desk wouldn't tend to the issuewas told I was going to receive calls back and they never cameno one seems to be in the office ever and Clarance says he will forward messages but when you finally get in contact with the person they say they never received the callwaited a month and a half on a check for a balance due to meI would never deal with this company again