Complaint: [redacted] I am rejecting this response because: The response from the business is a lieCo-signing wasn't mentioned under the second vehicle (Jetta), my $1,down layment was never brought up again after the first vehicle (GMC Sierra), and yes, they did get me a new visor per our agreement in the "We owe you"The $check for the sunroof is also true after they said the sunroof wasn't factory, even though I called Fors and confirmed it wasMr [redacted] along with Mr [redacted] then admitted that it was factory and called the technician that said it wasn't an itI left with my $check, which they owed me for anyway in tje "We owe you"I had planned on never seeing them again until the Mack Grubbs Service Deptcalled me again saying my black box was in to fix my sunroof, otherwise we wouldn't be filing this complaintAs per my statement, they had my truck for hours until I called and now again are saying the sunroof isn't factoryAgain, I have confirmed with Ford that it is and even Mr [redacted] and Mr [redacted] admitted so when I caught them in the lie Regards, [redacted] %
Ms [redacted] , The people you are chatting with online are subcontractorsThey do not jhave access to all of the information that Ford Motor Company doesWe have helped you with all of your issues
Complaint: [redacted] I am rejecting this response because: Sir, you're telling me that the manufacturing company that built this vehicle can't tell me if it came off the line with a sunroof? So first I need a case file number and now they don't have access to that info? You guys just can't keep your stories straight MrsLinda, as you can see there is no compromising with this companyThese are the issues we've had since the beginningCould you please tell me the next step to take in resolving this issue? Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: I didn't call FordI chatted with them from their website and I have the logI will also be glad to call them and get a "case number." Regards, [redacted] %
Throughout the entire buying event we felt that both parties were purchasing toghether as co-signersThe 1,down payment is a proccess We agrred to #1-give them a check for towards fixing the sunroof #2-we agrred to buy a sunvisor#3-we will be happy to give them a check for for gasolineThank you,%
Complaint: [redacted] I am rejecting this response because: The response from the business is a lieCo-signing wasn't mentioned under the second vehicle (Jetta), my $1,down layment was never brought up again after the first vehicle (GMC Sierra), and yes, they did get me a new visor per our agreement in the "We owe you"The $check for the sunroof is also true after they said the sunroof wasn't factory, even though I called Fors and confirmed it wasMr [redacted] along with Mr [redacted] then admitted that it was factory and called the technician that said it wasn't an i
tI left with my $check, which they owed me for anyway in tje "We owe you"I had planned on never seeing them again until the Mack Grubbs Service Deptcalled me again saying my black box was in to fix my sunroof, otherwise we wouldn't be filing this complaintAs per my statement, they had my truck for hours until I called and now again are saying the sunroof isn't factoryAgain, I have confirmed with Ford that it is and even Mr [redacted] and Mr [redacted] admitted so when I caught them in the lie Regards, [redacted] %
Ms [redacted] , The people you are chatting with online are subcontractorsThey do not jhave access to all of the information that Ford Motor Company doesWe have helped you with all of your issues
Complaint: [redacted] I am rejecting this response because: Sir, you're telling me that the manufacturing company that built this vehicle can't tell me if it came off the line with a sunroof? So first I need a case file number and now they don't have access to that info? You guys just can't keep your stories straight MrsLinda, as you can see there is no compromising with this companyThese are the issues we've had since the beginningCould you please tell me the next step to take in resolving this issue? Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: I didn't call FordI chatted with them from their website and I have the logI will also be glad to call them and get a "case number." Regards, [redacted] %
Throughout the entire buying event we felt that both parties were purchasing toghether as co-signersThe 1,down payment is a proccess We agrred to #1-give them a check for towards fixing the sunroof #2-we agrred to buy a sunvisor#3-we will be happy to give them a check for for gasolineThank you,%