Mack Weldon Reviews (5)
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Mack Weldon Rating
Description: MEN'S CLOTHING & FURNISHINGS-RETAIL
Address: 1201 Broadway Ste 705, New York, New York, United States, 10001-5656
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Revdex.com:At this time, my complaint, ID [redacted] regarding Mack Weldon has been resolved (By clicking "OK", your complaint will be closed as Resolved.)
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I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
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Review: I attempted to order 1 pack of 3 boxer briefs on 8/**/2015. Instead the order was submitted for 2 packs for $144.00. At this point, according to their advertising, a 10% discount should have been applied. But it was not. I emailed immediately requesting that the order be amended to 1 pack ($72.00). I did not receive a response until more than 1 day later, and not before the order had shipped. Frustrated with the terrible customer service, I requested a full refund. I was provided a return sticker and I promptly shipped the items back on 8/**/2015. I was recently issued a refund for only $129.60; $14.40 less than what I paid for the items. I promptly contacted the business and received no reply. I have never dealt with a retail business with such bad customer service.Desired Settlement: Full refund for what I paid immediately.