MacPherson's Property Management Reviews (5)
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MacPherson's Property Management Rating
Address: 18551 Aurora Ave N Ste 301, Shoreline, Washington, United States, 98133-3993
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+1 (206) 542-0783 +1 (425) 562-0791 +1 (206) 542-0901 +1 (206) 542-6899 +1 (206) 789-7746 |
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Complaint: [redacted]I am rejecting this response because:
I am still owed $99 according to the last receipt that showed repairs of $501 for miscellaneous repairs but in the checkout sheet I was charged $600.
Please submit payment of $99 to equal amount that is displayed on the receipt to match the checkout list. Sincerely,[redacted]
The Tenant has received the preliminary move out inspection. The $600 cost they complain of is only an "estimate" pending the final bills. When the work is complete and the vendors have submitted their invoices the "final" charges will be calculated, and the tenant will receive the...
documentation of whether they will get some of their deposit back, or the amount they owe the Owner. The Tenant did not request to be present when the Property Manager did the move out inspection. All items charged the Tenant will be actual costs we pay to have the property cleaned and repaired, and they will be sent to the Tenant.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Received key on 5/21/2016. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:
The notice was not "In Process of being Prepared", it was a simple letter taped to the mailboxes by the contractor the day the work was being done. That is not acceptable notice to the homeowners.
My husband was not told that the issue would be brought up to the Community Manager and her supervisor, he was flat out told to contact someone on the board.
Also, no apology was given to my husband or myself...
Sincerely,[redacted]
Complaint: [redacted]I am rejecting this response because:
this company obviously does not understand our complaint nor do they care as they have made that apparent. They are full of excuses and blaming the contractor instead of themselves. The next time somebody comes to work on my unit with no notice they will be sent off of my property until I get reasonable notice.
This is my final response on this issue.
Sincerely,[redacted]