[redacted] is requesting a refund because he says that it was our fault that we did not make his tax payments on time and he claims that we did not communicate with him timelyWe have all documentation that we communicated with him timely and answered every single question he hadWe did not charge him additionall fees because of the detailed questionsWe prepared his tax returns, went over every single line with him and he had weeks to review his tax returns and APPROVED THE RETURNSOn April ***, We efiled his tax returns timely and emailed him a confirmation of acceptanceThe email also indiciates that he would be responsoible for mailing the check to the IRS on his ownHE was getting a refund from NYS AND ASSUMED that we were going to make the payment from him [redacted] owes approximalty 95,in taxes and there is no way that I would make the payment on his behalfWe are responsible for preparing the tax returns but never to make any large payments on behalf of any clientIt is the responsibility of the taxpayer to make the payment to the IRS and there was never a written or verbal request asking for us to pay the taxes on his behalfWe emailed him vouchers and advised him several times that he is required to make payments on his behalf I spent hours on this client, and you can see on your own how detailed he is with all the detailed emailsThere is no way that I would agree for a refund because services and communication were more than perfectThere are NO mistakes on the return and we have documentation that we responded to him timely Please email us if you have any additional questions and advise if you need more detailed documentation to prove that Thank you Rachel Michaelov EA
[redacted] is requesting a refund because he says that it was our fault that we did not make his tax payments on time and he claims that we did not communicate with him timelyWe have all documentation that we communicated with him timely and answered every single question he hadWe did not charge him additionall fees because of the detailed questionsWe prepared his tax returns, went over every single line with him and he had weeks to review his tax returns and APPROVED THE RETURNSOn April ***, We efiled his tax returns timely and emailed him a confirmation of acceptanceThe email also indiciates that he would be responsoible for mailing the check to the IRS on his ownHE was getting a refund from NYS AND ASSUMED that we were going to make the payment from him [redacted] owes approximalty 95,in taxes and there is no way that I would make the payment on his behalfWe are responsible for preparing the tax returns but never to make any large payments on behalf of any clientIt is the responsibility of the taxpayer to make the payment to the IRS and there was never a written or verbal request asking for us to pay the taxes on his behalfWe emailed him vouchers and advised him several times that he is required to make payments on his behalf I spent hours on this client, and you can see on your own how detailed he is with all the detailed emailsThere is no way that I would agree for a refund because services and communication were more than perfectThere are NO mistakes on the return and we have documentation that we responded to him timely Please email us if you have any additional questions and advise if you need more detailed documentation to prove that Thank you Rachel Michaelov EA