Initial Business Response /* (1000, 16, 2015/05/27) */
Revdex.com Comment - The company called the Revdex.com and stated they have no record of the complainant in their system. If the complainant could provide an invoice from them, they would be happy to look into the matter.
Initial Consumer Rebuttal /*...
(3000, 18, 2015/05/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I apologize for the missing information but the invoice was under [redacted] LLC which for whom I work for, and the invoice #XXXXXX and #XXXXXX on 11/20/2014 and 12/03/2014 and from then until April I did not drive the vehicle for worry of something breaking
Final Business Response /* (4000, 20, 2015/06/06) */
Let me start by saying that WE NEVER HAVE AND NEVER WILL CHARGE SOMEONE FOR A PRODUCT THAT THEY NEVER GOT OR A SERVICE THAT WE DIDN'T PERFORM! This person called my driveline shop manager, approximately five months after we worked on her driveshaft and cursed at him, very strong language, accusing us fraud. [redacted] ask her for invoices so he could help and check to see what was going, with more profanity she refused to give him the invoices. Then we hear from the Revdex.com. She didn't send the Revdex.com any proof that we had even worked on her driveshaft until I ask the Revdex.com what we had supposedly done. Then on 4-29-15 she sends you invoices. We sold [redacted] new transfer case parts, they supposedly rebuilt her transfer case, we also balanced and retubed her driveshaft for them. My driveline tech remembers well performing the work on her driveshaft. His dad owns [redacted] and delivered said parts to that shop. Why did it take five month for us to hear about her alleged problem?
If I understand this right she wants me to buy her a new GM driveshaft or pay a different driveline shop to built her a new one. I WILL NOT do either!
Now I have a question for the Revdex.com. Lets just say I don't like the brand of fleet vehicles a business uses, or some other silly reason. I can file a complaint, without any proof and the Revdex.com will make them waist there Saturday morning responding to a unfounded allegation. I think the Revdex.com should have ask this person for at least something before filing on me!
Thank you,
[redacted]
Initial Business Response /* (1000, 16, 2015/05/27) */
Revdex.com Comment - The company called the Revdex.com and stated they have no record of the complainant in their system. If the complainant could provide an invoice from them, they would be happy to look into the matter.
Initial Consumer Rebuttal /*...
(3000, 18, 2015/05/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I apologize for the missing information but the invoice was under [redacted] LLC which for whom I work for, and the invoice #XXXXXX and #XXXXXX on 11/20/2014 and 12/03/2014 and from then until April I did not drive the vehicle for worry of something breaking
Final Business Response /* (4000, 20, 2015/06/06) */
Let me start by saying that WE NEVER HAVE AND NEVER WILL CHARGE SOMEONE FOR A PRODUCT THAT THEY NEVER GOT OR A SERVICE THAT WE DIDN'T PERFORM! This person called my driveline shop manager, approximately five months after we worked on her driveshaft and cursed at him, very strong language, accusing us fraud. [redacted] ask her for invoices so he could help and check to see what was going, with more profanity she refused to give him the invoices. Then we hear from the Revdex.com. She didn't send the Revdex.com any proof that we had even worked on her driveshaft until I ask the Revdex.com what we had supposedly done. Then on 4-29-15 she sends you invoices. We sold [redacted] new transfer case parts, they supposedly rebuilt her transfer case, we also balanced and retubed her driveshaft for them. My driveline tech remembers well performing the work on her driveshaft. His dad owns [redacted] and delivered said parts to that shop. Why did it take five month for us to hear about her alleged problem?
If I understand this right she wants me to buy her a new GM driveshaft or pay a different driveline shop to built her a new one. I WILL NOT do either!
Now I have a question for the Revdex.com. Lets just say I don't like the brand of fleet vehicles a business uses, or some other silly reason. I can file a complaint, without any proof and the Revdex.com will make them waist there Saturday morning responding to a unfounded allegation. I think the Revdex.com should have ask this person for at least something before filing on me!
Thank you,
[redacted]