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Madison County Tire, Inc

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Reviews Madison County Tire, Inc

Madison County Tire, Inc Reviews (3)

I apologizeI was on vacation when this lady came inI am very sorry for any misunderstandings or miscommunicationOur records show she did purchase four new tires, and because our website offers "free lifetime alignment service", I will honor that for her if she would likeShe should contact me
directly, Steve Nibert, at 740-852-and I will be happy to set that up for herWe added that to our website hoping customers would see it and mention it when they came inIt helps us count the number of people who are reading our websiteWe need to correct the website to say "free inspection with the purchase of four new tires", but that's not on herAgain, we're sorry this happenedWe want all of our customers to be happy

Because the Madison County Tire keeps trying to get out of taking response ability for their actions. When we brought the vehicle in we THOUGHT it might be the wheel bearing because it was making the same noise it did the last time it went. If it was something else I would have wanted to know just not blindly  throw away money on something I didn't need to have done. It now has me wondering if in fact their mechanic replaced the bearing at all. After all I didn't get the old bearing back. I have proof they didn't complete the job. I have no proof they did anything to remedy the problem, but only to make the situation worse.They knew when we came in we were passing threw, we told them that in the beginning that if they couldn't do the job thats fine we would find someone else because it HAD to be done that day. From the reviews I have read since it seems to be a common thing with this company to pray on people passing by and in need of a job done and done RIGHT only to be over charged or the work is inferior. All I wanted was for them to keep their word from the start. They would pay the mechanic in [redacted], ** and it would have been done and less than what I paid them. I NEVER asked for the money back. They are the ones wanting the parts back before they give me any money. Then it's I'll mail you a check. What will it be when a check never arrives? If things can't be resolved with the Revdex.com I will have no choice but to seek legal action.
Regards,
[redacted]

Jun 14 1701:44pMadison County tire.This is in regards to Revdex.com complaint #[redacted] by [redacted]. We agreed to return her original moneyfor her repairs that were self diagnosed in the amount of330.63 by form of check via mail ,to whatever address shewould like to have it sent to ..... but she...

declined "saying shedid not pay by check and that more than her original repairswere expected .... I did ask if damaged/ defected part could bereturn , was not aware she was not returning to [redacted] ...... untilshe stated she hoped not ... I will wavy the Returningof wheel bearing,but will only agree to return original moneyspent , and by check only ...... l feel this is fair and hope sheagrees . . . . . . . . . . . .Thank youMadison co tire incSteve n[redacted]Store manager

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Address: 1840 State Route 56 SW, London, Ohio, United States, 43140-8661

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