Madison Honda

[redacted] Please accept my apologies for the miscommunication, the card will be mailed out today (it's a [redacted] card, we ran out of the [redacted] ***) We look forward to your consideration of a new Accord, and we wish you and your family a Happy Thanksgiving! David L**

We ( [redacted] and Madison Honda) have resolved this mutually and amicablyNo further action is requiredRegards,David L**Gen MgrMadison Honda

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Our finance director, ** ***, resolved this issue with Ms *** mother on May 18thPlease close this caseThank you!

Complaint: ***
I am rejecting this response because: the problem was not with my motherIt's clear that the business cannot do the least and give me a direct apology for the way their workers speak and handle business with their clients.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meRegards, *** ***

We ([redacted] and Madison Honda) have resolved this mutually and amicably. No further action is required. Regards,David L**Gen MgrMadison Honda

Our Service and Parts Director Brian [redacted] reached out to the customer and agreed to pay $100 so the customer could have there driveway professionally cleaned. Customer was happy with this resolution and agreed to resolve the issues.  As a goodwill gesture we also offered the customer a free...

oil change at their next visit for the inconvenience.

[redacted] Please accept my apologies for the miscommunication, the card will be mailed out today (it's a [redacted] card, we ran out of the [redacted]) We look forward to your consideration of a new Accord, and we wish you and your family a Happy Thanksgiving! David L**

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Review: In lease agreement, it outlines "Initial Registration Fees" as $518.50. In retail sales agreement, the amounts for Documentary Fee" is marked with X's. Upon receipt of license plates, I see that the cost of the registration totaled $224.50, with a difference of $294. I believe I am due a refund of $294. The dealership says that amount is for the Documentary Fee ($289) which I dispute since it was not clearly spelled out in the retail sales agreement. Even if the dealership were to prevail, they still owe me $5.Desired Settlement: Refund of overage paid to dealership.

Business

Response:

We have favorably settled with Mr [redacted], thank you for closing this out.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I appreciate the dealership addressing my concerns in a professional manner.

Review: I have bought 2014 Honda CR-V in Dec,07,2013.

I have visited Madison Honda to get my plates and registration( December 21,2013). I have forced to pay additional $289 for documentary fee.

Latter I have checked my invoice #[redacted] and found that I have paid this amount. I have tried to rich manager and from the 3-times call and promises to call me back I have catched him.

He explain me that it's a mistake in invoice. I am not agree with this since we have agreed on final price and my papers state that there is no mistake.

Latter I have found in customer review that this dealership try to hide price to brink customers here.

Regards,

[redacted]Desired Settlement: I qould like that Honda dealership reimburse me for 289$

Business

Response:

Our business mgr, [redacted], spoke with Mr [redacted] and is providing the documents that show that the charge is substantiated and justified. Awaiting Mr [redacted]'s review.

Consumer

Response:

Review: [redacted]

I am rejecting this response because:

I have talked by phone with manager [redacted]. He continue play bad game. I have asked him to send me in writing form by email or mail a document that confirmed that I wasn't pay this amount. He didn't response.

My invoice stated that I have paid 289$ dollars for the documentary fee. And he actually pushed me to pay twice. I am completely not satisfied with his explanation.

I think it's a bad practice. I have documents (invoice that stated that I have pay this amount) and I can send copy if it's need.

Regards,

[redacted]run a wheel and deal operation[redacted] is completely inadequate and the majority of his staff follows suit. STAYY AWAYYY!!
I highly suggest going to purchase at [redacted]!!