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Madison Property Management, Inc.

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Madison Property Management, Inc. Reviews (6)

I am in the process of leaving a beautiful property on the east side of Madison. The only reason I am leaving is because the property is managed by MPM. MPM would rather have tenants leave and re lease the unit than to address any issues that arise at the property. I've been renting for a decade throughout the midwest for work and I've never dealt with such unprofessional people. If you have high expectations in life do not rent from MPM.

This was one of the worst management experiences I have had in the 7 years I've been renting. They were rude, disrespectful and very difficult to deal with. They were not willing to do anything to please the tenant. When I first got the keys and went to check the apartment, the carpets turned my feet black and they said they did shampoo the carpets when it was obvious they didn't. They then continued to argue about it only to find out that the one that was in charge of our apartment had never even gone in to check it herself. I was extremely disappointed with how they treated us. After leaving they gave us our security deposit and charged us over $150 for cleaning when most of what they checked on our sheet said everything was good. I would NOT recommend anyone rent from MPM.

MPM has poor customer service and will use any tactics necessary to keep as much of your security deposit as possible. They charged me over 80 dollars for a missing microwave plate that was simply not present in the microwave because it was being cleaned - the microwave isn't even worth 80 dollars. They also nickel and dimed me on cleaning costs despite leaving the property in excellent condition and having rented for many years. They have no concept of 'normal wear and tear' and will abuse guidelines to make a buck.

My freshman year attending UW, I was panicked to learn that everyone seems to find housing for the following year in the fall. The first apartment we stumbled upon was a high rise through MPM. My roommates and I decided to rent an apartment there without viewing any other places(because anything seems better than the dorms), and it was the best decision we could have made.

I rented through MPM for the remainder of my college years because they are very in touch with their tenants about what's going on in any given building, and make every effort to respond to requests and be flexible (even though this is often impossible for larger companies to do). Maintenance is done promptly and with few questions asked, and each property has it's own rep so that once you've signed a lease with MPM, you have one main contact rather than being thrown from person to person.

MPM served my roommates and me so well that I applied for a job with them after graduating because it was a company I had trusted as a renter. I have now worked for MPM for 3 months and can honestly say that this is a company with integrity and ethics. Not only does upper management make every effort to equally benefit all parties involved (renters, homeowners, employees, etc.), but they truly care about the Madison community as well, and encourage everyone to get involved in making a difference. Overall my experiences with MPM over the past 4 years have been excellent as both a client and an employee, and I would recommend MPM to anyone in a heartbeat.

This company has very poor customer service. I would not recommend working with this company.

These people straight out will steal your security deposit. They have very dirty and immoral business ethics. Do not rent from MPM.

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Description: Real Estate Rental Service, Property Management

Address: 1202 Regent St, Madison, Wisconsin, United States, 53715

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