MagazineSavers.com

To Whom It May Concern,We have received and reviewed Complaint ID: [redacted] Please find below the details of the customer’s enrolment and contact with our company.On December 29, 2015, the customer was offered our servicesThe call recording was then reviewed by our internal compliance team on January 3, Upon review of the call, it was determined that the customer had agreed to the terms and conditions of the offerOn June 2, 2016, the records in the customer’s records indicates that [redacted] called in to speak with customer service requesting cancellation The customer’s account was canceled and a member of our Customer Service team refunded in FULL all charges made to the customer’s credit cardThe customer was refunded two payments of $each totaling $ We apologize that the free airline offer is no longer available due to our benefit provider being unable to fulfill travel offers This is unfortunately beyond the control of MagazineSavers.com We take customer satisfaction very seriously and will gladly replace the travel offer with $ in gas vouchers if the customer would agree to it We hope that this resolution is to the customer’s satisfaction and we assume that this case is now closedIf we can be of any further assistance, please do not hesitate to contact us at ###-###-####.Sincerely,Member ServicesMagazineSavers.com

To Whom It May Concern,We have received and reviewed Complaint ID: ***
Please find below the details of the customer’s enrolment and contact with our
company.On Feb 5th the customer was offered
our servicesThe call recording was then reviewed by our internal compliance
team on Feb
12th Upon review of the call, it was determined
that the customer agreed to the terms and conditions of the offer which were
clearly presented so the sale had full consent from the customer.On March 1st 2016, the customer’s account
was canceled and a member of our Customer Service team refunded both the $
and the $charge to the customer’s credit cardThe customer was fully
refunded for a total of $21.90.A welcome letter was issued to the customer’s address *** *** ** *** *** MN on Feb 13th 2016. We anticipated that the mail would have been
delivered by Feb 19th We are sorry that the customer has not
received the materials earlierWe take matters like this very seriously and
have investigated and taken appropriate action in an effort to avoid further
incidents. And as part of our
satisfaction guarantee, the customer has already been refunded and their
membership has been canceled since March 1st We hope that this resolution is to the customer’s
satisfaction and we assume that this case is now closedIf we can be of any further assistance, please do not
hesitate to contact us at ###-###-####.Sincerely,Member ServicesMagazineSavers.com

To Whom It May Concern,We have received and reviewed Complaint ID: [redacted]. Please find
below the details of the customer’s enrolment and contact with our company.On December 29, 2015, the customer was offered our services. The
call recording was then reviewed by our internal compliance team on...

January 3,
2016. Upon review of the call, it was determined that the customer had agreed
to the terms and conditions of the offer. On June 2, 2016, the records in the customer’s records indicates
that [redacted] called in to speak with customer service requesting
cancellation.  The customer’s account was
canceled and a member of our Customer Service team refunded in FULL all charges
made to the customer’s credit card. The customer was refunded two payments of
$149.95 each totaling $299.90.  We apologize that the free airline offer is no longer available due
to our benefit provider being unable to fulfill travel offers.  This is unfortunately beyond the control of
MagazineSavers.com.  We take customer
satisfaction very seriously and will gladly replace the travel offer with $500
in gas vouchers if the customer would agree to it.  We hope that this resolution is to the customer’s satisfaction and
we assume that this case is now closed. If we can be of any further assistance, please do not hesitate to
contact us at ###-###-####.Sincerely,Member ServicesMagazineSavers.com