Magellan Capital Realty, LLC

my response, i'm sorry for the delay in this responsei read this claim a couple time's, I do not see any complaint,all window's were installed 2-year's ago and they were installed properly, he has a service call need, myself and of my installer's are going to the home today2-17-to do what we can to make *** and his wife happy, thank you, steve

Good morning , my reply to the this complaint[redacted] should read his contract.Everything has been completed as per contract.All the interior trim I did was at no charge to him. I did that to help windows look good.He didn't pay anything for it, please stop with the complaints,This job is complete and done, thank you[redacted]/owner

We have a written contract with mid west home improvement and now we have been fighting with them to have the Windows completed per the contract.  We have two different types of trim around the bedroom Windows and the window in the bathroom trim is loose and looks like a amateur pieced it together.  Steve and one other person was here on Friday February 17 2017 put caulking on the inside of one window. It looks like it has air bubbles in it an gaps where it did not come out. We want our Windows to match like they did before they touched our house and done to the written contract.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

my response, i'm sorry for the delay in this response. I read this claim a couple time's, I do not see any complaint,all window's were installed 2-3 year's ago and they were installed properly, he has a service call need, myself and 1 of my installer's are going to the home today2-17-2017 to do what...

we can to make [redacted] and his wife happy, thank you, steve