Maggiano's Little Italy

We truly apologise for any mis-communication we may have been responsible for when dealing with [redacted] We strive to ensure all of our patients are treated with the utmost care and concernWe will review your concerns with those involvedSince you feel we failed you in this matter, we will be happy to refund you the $you paid for [redacted] 's grooming appointment on June Please contact the Practice Manager, [redacted] , directly at 780-939-and she will arrange for your refund

To Miss, *** I have treated you with respect and integrity due to all my customer and I expect the same in return by keeping your commitment , paying your bills on time in the manner of the contract sign by you I
am not responsible if you use the insurance money for other means besides completing your project .sorry, I could not carry your delinquency

We truly apologise for any mis-communication we may have been responsible for when dealing with ***We strive to ensure all of our patients are treated with the utmost care and concernWe will review your concerns with those involvedSince you feel we failed you in this matter, we will be
happy to refund you the $you paid for ***'s grooming appointment on June Please contact the Practice Manager, *** ***, directly at 780-939-and she will arrange for your refund

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below. ***
*** ***

I will accept the refund which can be mailed to me along with all ***s files They have my mailing address.however the groomer owes me an apology herself she can call me.
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***