Maggio Environmental formerly known as Maggio Sanitation underwent multiple changes as of July *, 2015. We appreciate the patronage of all of our customers through this transitional period.Regarding this complaint, we did not double bill our customers, we changed our billing cycle from...
arrears to advanced. Our customers did receive two bills within the same month but for two months of service.As for the complaint of the garbage not being picked up, I could agree with that complaint but when reviewing customer calls, this particular customer never called our office to inform us that their garbage was not being picked up. What I know factually is that we made numerous route changes for efficiency purposes and there is a chance that we did miss a garbage pick up at this location and if so, we deeply apologize for the mishap. Everyone makes mistakes.As for the salesman having a contract signed, this is in fact true. On October **, 2015, [redacted] President, signed a five year contract with Maggio Environmental Services.
Maggio Environmental formerly known as Maggio Sanitation underwent multiple changes as of July *, 2015. We appreciate the patronage of all of our customers through this transitional period.Regarding this complaint, we did not double bill our customers, we changed our billing cycle from...
arrears to advanced. Our customers did receive two bills within the same month but for two months of service.As for the complaint of the garbage not being picked up, I could agree with that complaint but when reviewing customer calls, this particular customer never called our office to inform us that their garbage was not being picked up. What I know factually is that we made numerous route changes for efficiency purposes and there is a chance that we did miss a garbage pick up at this location and if so, we deeply apologize for the mishap. Everyone makes mistakes.As for the salesman having a contract signed, this is in fact true. On October **, 2015, [redacted] President, signed a five year contract with Maggio Environmental Services.