Initial Business Response / [redacted] (1000, 8, 2014/02/24) */ Magic Carpets is attempting to work with [redacted] , and will update Revdex.com with results Final Consumer Response / [redacted] (3000, 17, 2014/03/05) */ 3-4- Magic Carpets Attn: [redacted] Brooklyn Park, MN FAX # [redacted] Hi ***, I have discussed the matter again with my husband and we would like a FULL REFUND of the $1,+ $(to have another company remove the Dura Ceramic for us) for a total refund of $1, We have not been happy with the installation job from day one, as it was never installed as we had ordered (with the grouting)It also was installed crooked and has been an eye sore from day one You may send the refund check to the address listed below [redacted] Brooklyn Park MN 55444- Thank you for your prompt attention to this matter [redacted] Final Business Response / [redacted] (4000, 19, 2014/03/05) */ Magic Carpets has refunded Ms [redacted] s purchase in full, with a check mailed on 3-3- [redacted] should receive this refund, today or tomorrow
Initial Business Response / [redacted] (1000, 5, 2015/03/14) */ We visited this customer, and found two small ripples in the carpetAn appointment has been set for our installer to remove the ripples by restretching the area on, March 23, Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/04/10) */ The owner of Magic Carpets Mr [redacted] came out and assured me he would come out as many times as necessary to stretch and fix my carpet in several roomsWe had an appointment for a morning over weeks ago now that I needed to reschedule for an afternoon appointment [redacted] said that would not be a problem and that he had a carpet installer in Champlin close to my houseI gave him my cell phone information and he said he would have him call me to schedule an afternoon to get it done I have not heard from [redacted] or that installer since that time and have left two unreturned messages for him as wellI need this rectified or a refund on my original carpet purchase to hire someone who is going to get out and do what they claim they will Final Business Response / [redacted] (4000, 14, 2015/04/16) */ We have another appointment to address Mr***'s carpet issue on Friday April 17th
Initial Business Response / [redacted] (1000, 8, 2014/02/24) */ Magic Carpets is attempting to work with [redacted] , and will update Revdex.com with results Final Consumer Response / [redacted] (3000, 17, 2014/03/05) */ 3-4- Magic Carpets Attn: [redacted] Brooklyn Park, MN FAX # [redacted] Hi ***, I have discussed the matter again with my husband and we would like a FULL REFUND of the $1,+ $(to have another company remove the Dura Ceramic for us) for a total refund of $1, We have not been happy with the installation job from day one, as it was never installed as we had ordered (with the grouting)It also was installed crooked and has been an eye sore from day one You may send the refund check to the address listed below [redacted] Brooklyn Park MN 55444- Thank you for your prompt attention to this matter [redacted] Final Business Response / [redacted] (4000, 19, 2014/03/05) */ Magic Carpets has refunded Ms [redacted] s purchase in full, with a check mailed on 3-3- [redacted] should receive this refund, today or tomorrow
Initial Business Response / [redacted] (1000, 5, 2015/03/14) */ We visited this customer, and found two small ripples in the carpetAn appointment has been set for our installer to remove the ripples by restretching the area on, March 23, Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/04/10) */ The owner of Magic Carpets Mr [redacted] came out and assured me he would come out as many times as necessary to stretch and fix my carpet in several roomsWe had an appointment for a morning over weeks ago now that I needed to reschedule for an afternoon appointment [redacted] said that would not be a problem and that he had a carpet installer in Champlin close to my houseI gave him my cell phone information and he said he would have him call me to schedule an afternoon to get it done I have not heard from [redacted] or that installer since that time and have left two unreturned messages for him as wellI need this rectified or a refund on my original carpet purchase to hire someone who is going to get out and do what they claim they will Final Business Response / [redacted] (4000, 14, 2015/04/16) */ We have another appointment to address Mr***'s carpet issue on Friday April 17th