Called to have a smoke alarm replaced and had an appointment made for the same dayTwo technicians came out and went to work immediately Both techs were professional and got the job doneVery good job; will definitely use this company again
Very professional, courteous, and informative They installed two complete HVAC systems, showed up on schedule, completed the work on time, and helped with any questions
Within an hour of my Saturday morning call to Progressive [redacted] showed up to diagnose and repair a broken pipe in my crawlspaceHe told me exactly what he was going to do beforehand and all work was professionally completedHe also recommended some other needed repairsI am actually contemplating buying a service plan with Progressive as a resultHighly recommended
[redacted] and the Progressive Service Team are top notch professionalsMy experience working with [redacted] on my dishwasher installation was very positiveHe is thorough, personable and detail-oriented, which is rare to find
Pleased how efficiently [redacted] scheduled the service request She is a very nice gal [redacted] serviced our air conditioning units We always request for [redacted] because he is very knowledgable, professional and a very pleasant gentleman We are very pleased ~ Thank you!
[redacted] & [redacted] installed a gas range & dishwasher for me I had been told that due to the way my ceramic tile was installed, it could not be done without cutting tilesSomehow they made it work & it looks perfect, completely levelWhat a difference when a real professional does your job!
Home Depot contracted with Progression to install my stackable washer/dryer I was so pleased with the installation [redacted] and & [redacted] were the installers and both guys were great - they were kind, friendly, efficient, careful and cleaned up after themselves In short, it was obvious they cared about what they were doing They did their job well Highly recommend them!
[redacted] came out to install a new toilet He was very professional, personable, and efficient After installation he cleaned up and removed the old material I would use him again without any hesitation
Fantastic Service! Here within the hour Professional technician Fast, efficient, got the job done quickly Couldn't ask for anything more Wasn't trying to upsell me on a bunch of stuff we didn't need AWESOME technician - great company
[redacted] was prompt and courteousHe completed his diagnostics and provided us options for correcting our heating problemsNo sales tactics or high pressure sales techniques
Progressive provided excellent service for our CompanyThey worked with us every step of the way between providing a quick estimate of service costs and sending a great crew to complete the serviceThey came when they said they would on the day of service and finished the job very quicklyWe have not had any lingering issues since completionWe are very pleased with Progressive's exceptional HVAC & Plumbing services
The HVAC customer service dispatchers and technicians who assisted us were all very prompt, professional and thorough in the repair work they performed to our air conditioner I really appreciate the dispatchers' efforts in expediting and humoring our concerns, the manager reaching out to me to explain what component of our HVAC unit malfunctioned, why it malfunctioned, and how the manufacturer corrected the problem globally Each HVAC technician dispatched to our home to diagnose and perform the repair was very competent and thorough in workmanship I sincerely appreciate PPI's dedication to service and detail Any customer is in good hands with the PPI team assisting
[redacted] the serviceman who replaced my water heater, went above and beyond the call of duty The opening upstairs to my attic where the water heater was located was too small to install the new one Cutting out a section of wood was the only way to get the unit upstairs and up a flight of stairs It took hours to complete the job, and Martin was not only a very capable technician, he assured me he would not leave until my water heater was installed and in working order He worked overtime to complete this job! His communication and customer service skills were excellent His Mom and Dad, I am sure are proud of their son He represents your company extremely well, and he deserves your recognition and reward [redacted] , Raleigh, NC
Thanks to [redacted] we am most confident that any electrical repair made by him, can be done without any supervision by any manager on siteHe is always on time and can be here in a quick flash when a major issue comes upHe gets the job done in the best cost efficient way and teaches management the best way to save on energy costsHis character speaks loudly about his professionalism and the ability to communicate very wellNo matter what challenge given to him, he is able to complete the job in the most quickest way to help us save on the bottom lineNo other vendor has the trust as we have on him and his ability
This is the second encounter we have had with Progressive and both experiences have been great On time, courteous, efficient Will not hesitate to call on them again, should the situation arise
Called to have a smoke alarm replaced and had an appointment made for the same dayTwo technicians came out and went to work immediately Both techs were professional and got the job doneVery good job; will definitely use this company again
Very professional, courteous, and informative They installed two complete HVAC systems, showed up on schedule, completed the work on time, and helped with any questions
Within an hour of my Saturday morning call to Progressive [redacted] showed up to diagnose and repair a broken pipe in my crawlspaceHe told me exactly what he was going to do beforehand and all work was professionally completedHe also recommended some other needed repairsI am actually contemplating buying a service plan with Progressive as a resultHighly recommended
[redacted] and the Progressive Service Team are top notch professionalsMy experience working with [redacted] on my dishwasher installation was very positiveHe is thorough, personable and detail-oriented, which is rare to find
[redacted] , Perfect job done, liked his attitude to explain the cause of problems
Pleased how efficiently [redacted] scheduled the service request She is a very nice gal [redacted] serviced our air conditioning units We always request for [redacted] because he is very knowledgable, professional and a very pleasant gentleman We are very pleased ~ Thank you!
good service
[redacted] & [redacted] installed a gas range & dishwasher for me I had been told that due to the way my ceramic tile was installed, it could not be done without cutting tilesSomehow they made it work & it looks perfect, completely levelWhat a difference when a real professional does your job!
Home Depot contracted with Progression to install my stackable washer/dryer I was so pleased with the installation [redacted] and & [redacted] were the installers and both guys were great - they were kind, friendly, efficient, careful and cleaned up after themselves In short, it was obvious they cared about what they were doing They did their job well Highly recommend them!
Fast, friendly serviceNo complaints here
[redacted] came out to install a new toilet He was very professional, personable, and efficient After installation he cleaned up and removed the old material I would use him again without any hesitation
Fantastic Service! Here within the hour Professional technician Fast, efficient, got the job done quickly Couldn't ask for anything more Wasn't trying to upsell me on a bunch of stuff we didn't need AWESOME technician - great company
Thank you For sending [redacted] to fix my leakHe was extremely professional, kind and did the job quickly
[redacted] was prompt and courteousHe completed his diagnostics and provided us options for correcting our heating problemsNo sales tactics or high pressure sales techniques
Progressive provided excellent service for our CompanyThey worked with us every step of the way between providing a quick estimate of service costs and sending a great crew to complete the serviceThey came when they said they would on the day of service and finished the job very quicklyWe have not had any lingering issues since completionWe are very pleased with Progressive's exceptional HVAC & Plumbing services
The HVAC customer service dispatchers and technicians who assisted us were all very prompt, professional and thorough in the repair work they performed to our air conditioner I really appreciate the dispatchers' efforts in expediting and humoring our concerns, the manager reaching out to me to explain what component of our HVAC unit malfunctioned, why it malfunctioned, and how the manufacturer corrected the problem globally Each HVAC technician dispatched to our home to diagnose and perform the repair was very competent and thorough in workmanship I sincerely appreciate PPI's dedication to service and detail Any customer is in good hands with the PPI team assisting
Cleaned up after he finished.Very proffessional.Will use company again
[redacted] the serviceman who replaced my water heater, went above and beyond the call of duty The opening upstairs to my attic where the water heater was located was too small to install the new one Cutting out a section of wood was the only way to get the unit upstairs and up a flight of stairs It took hours to complete the job, and Martin was not only a very capable technician, he assured me he would not leave until my water heater was installed and in working order He worked overtime to complete this job! His communication and customer service skills were excellent His Mom and Dad, I am sure are proud of their son He represents your company extremely well, and he deserves your recognition and reward [redacted] , Raleigh, NC
Thanks to [redacted] we am most confident that any electrical repair made by him, can be done without any supervision by any manager on siteHe is always on time and can be here in a quick flash when a major issue comes upHe gets the job done in the best cost efficient way and teaches management the best way to save on energy costsHis character speaks loudly about his professionalism and the ability to communicate very wellNo matter what challenge given to him, he is able to complete the job in the most quickest way to help us save on the bottom lineNo other vendor has the trust as we have on him and his ability
This is the second encounter we have had with Progressive and both experiences have been great On time, courteous, efficient Will not hesitate to call on them again, should the situation arise