I am Maritza, the owner of Magly's FlowersI have received a complaint letter about one of our ordersFrom my understanding, this order was a gourmet basket that we filled to value with similar goods because we didn't have the exact products from the image onlineWe were not informed that the recipient had a condition where she is only allowed to consume certain foodsWe do apologize for the inconvenienceTo solve this issue, the customer has requested to be refunded 50% of the order valueThe gourmet basket was of a $valueWe can refund the $Please let us know when to move forward with the refundThank you so much
I am Maritza, the owner of Magly's FlowersI have received a complaint letter about one of our ordersFrom my understanding, this order was a gourmet basket that we filled to value with similar goods because we didn't have the exact products from the image onlineWe were not informed that the
recipient had a condition where she is only allowed to consume certain foodsWe do apologize for the inconvenience. To solve this issue, the customer has requested to be refunded 50% of the order valueThe gourmet basket was of a $valueWe can refund the $Please let us know when to move forward with the refundThank you so much
I am Maritza, the owner of Magly's FlowersI have received a complaint letter about one of our ordersFrom my understanding, this order was a gourmet basket that we filled to value with similar goods because we didn't have the exact products from the image onlineWe were not informed that the recipient had a condition where she is only allowed to consume certain foodsWe do apologize for the inconvenienceTo solve this issue, the customer has requested to be refunded 50% of the order valueThe gourmet basket was of a $valueWe can refund the $Please let us know when to move forward with the refundThank you so much
I am Maritza, the owner of Magly's FlowersI have received a complaint letter about one of our ordersFrom my understanding, this order was a gourmet basket that we filled to value with similar goods because we didn't have the exact products from the image onlineWe were not informed that the
recipient had a condition where she is only allowed to consume certain foodsWe do apologize for the inconvenience. To solve this issue, the customer has requested to be refunded 50% of the order valueThe gourmet basket was of a $valueWe can refund the $Please let us know when to move forward with the refundThank you so much