Magnetized Marketing

I had an issue with my 2014 Mazda and brought it to the dealer. He had difficulty getting through to Magnetized Marketing and he suggested that I get the repair done and then seek reimbursement from them. Since I was already there for almost two hours, I told him to go ahead with the repair and I then sought reimbursement from MM. I faxed the form to claims and signed my name, crossing off "Service Writer" and writing owner. Obviously I was not trying to scam anyone. I received a rather nasty response from the Claims person who told me there was a TSB on the part that was replaced and it would not be covered. When I indicated that I did not know what a TSB was, I was made to feel unintelligent but I let that slide.
I later took a look at my service contract and noticed that I was covered for "wear and tear". I remembered that a few weeks earlier I had brakes replaced and the mechanic telling me that it would not be covered because it was normal wear and tear. Since my contract covered me for wear and tear, I assumed the brakes were covered so I submitted another claim. The same Claims adjuster called me back and again was rather impolite and left a message for me to stop "wasting his time". I called back to get a clarification of the wear and tear clause in my contract. During the conversation, Larry called me STUPID, DUMBO, RDED, AND A SHUMK among other things. When I asked for his last name to report to his superiors, he responded JACK ME OFF. Having had enough of this abuse, I dropped the F-bomb to him which, of course was wrong but not unjustified in my eyes. If I could give this company a minus star, I would. I would never do business with a company that has absolutely no customer service skills.

Please don't get a warranty with them unless you want to throw away money. they are unreliable dishonest and a SCAM. Stay away from them. we purchased a warranty for our truck and they have not fulfilled their required repair upon request. Twice our dealership have requested repair funds and they refuse to answer the phone. We have given them over three thousands dollars for nothing. I will take this matter further. DONOT BUY A WARRANTY FROM THIS COMPANY. . I would give them 0 review if I could.

We purchased this warranty for our Range Rover, paid the warranty off through monthly payments. We have taken our vehicle in for all the regular service through the Range Rover dealership per the requirement of the contract. When we needed them to cover a required repair that should be covered by the contract they refused and had some lame excuse. They are never able to be reached. Always a voice mail. So we fax the requested repair from the dealership and we get no response for 2 hours at which time we had already;been at the dealership for 2 hours. then finally they returned a call 2 hours after the fax with bull. They are a scam and I will continue to post reviews until they show something different. They get your money and does absolutely nothing.

After reading all of the “negative” reviews regarding warranty companies, I realized that no one takes the time to write positive reviews on their behalfI purchased the Factory/Factory Exotic coverage plan on my BMW back in To date, this company has covered my fuel injectors, water pump, alternator, and (as of last Tuesday) my transmission, which is costing over $7,to repairI have spoken with one of the claims supervisors, Jim on multiple occasions and he has been nothing but helpful throughout the processCustomers just have to be patient, as inspectors have to come out to fully diagnose the cause of failure before the company can approve any repairs be doneI have had to pay very little money out of pocket (diagnosis, tear down fees, and deductible) in comparison to what I would have had to pay without this warranty packageI give them an A+ and recommend buying their extended warranty!

My backup monitor went out. RV shop said I needed a new digital monitor, as this monitor isnt made anymore. Warranty Co. refused a new monitor and authorized $125.00 in parts and $25 in labor to rebuild monitor. RV shop doesnt rebuild monitor and when I called two other shops they said the same thing, but would order me a new one. I paid $285 for a new monitor and $105 for an hours labor for a new one. My deductible is $200, but Warranty Co new this. Good price for warranty, but not worth it if not honored. This was my 2nd time , my warranty has been denied.

I have several BMWs with Magnetized Marketing and this is the second time that the car has an issue, the specific issue is listed as something being covered, however they deny it with very unreasonable comments. Try calling the adjuster, who is just a single person that's very arrogant that hung up the phone while I was still talking to him. The BMW dealer called me today telling me that he hung up the phone on them as well and is no longer picking up. I am not sure how this company survives, but I will make sure to report them to their regulator. Is that's the service they are giving, they should be out of business ASAP !

Great coverage for my Land Rover! Claims handled properly and efficiently! Well worth my time and money! Was good at the dealer and my private mechanic. I highly recommend them!

After reading all of the “negative” reviews regarding warranty companies, I realized that no one takes the time to write positive reviews on their behalf. I purchased the Factory/Factory Exotic coverage plan on my 2007 BMW back in 2013. To date, this company has covered my fuel injectors, water pump, alternator, and (as of last Tuesday) my transmission, which is costing over $7,000 to repair. I have spoken with one of the claims supervisors, Jim on multiple occasions and he has been nothing but helpful throughout the process. Customers just have to be patient, as inspectors have to come out to fully diagnose the cause of failure before the company can approve any repairs be done. I have had to pay very little money out of pocket (diagnosis, tear down fees, and deductible) in comparison to what I would have had to pay without this warranty package. I give them an A+ and recommend buying their extended warranty!

Great Warranty coverage for the money! Saw the contract first and they were very honest and knowledgeable. Highly recommend them!