Magnolia Grove Reception Center, L.L.C. Reviews (1)
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Magnolia Grove Reception Center, L.L.C. Rating
Description: Banquet Facilities
Address: 1117 W South Jordan Pkwy, South Jordan, Utah, United States, 84095-4550
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We payed in full a wedding luncheon for May 18,2012. Per contract. Wedding was canceled 3-13 and they were notified. Company will not refund us.
We contacted Magnolia Grove on March 13,2012 to cancel the Wedding Luncheon that was scheduled for May XX XXXX. The Brides fmaily had canceled early the Reception for that evening. When we contacted Magnolia Grove [redacted] said that we could cancel the luncheon but we will not be refunded unless they are able to book another luncheon for that date and time. I told her I would like to cancel the luncheon. She told me if we didnt cancel it then they would not try to find someone else to book a luncheon. After the call I went and looked at the contract that I signed on January XX XXXX. On the contract there is not a cancelation policy. My spouse called [redacted] back and [redacted] said we would need to look at there web site to find the cancelation policy. He told her that we were never told to look at the web site before we signed the contract.I understand that since we have canceled the luncheon that I may need to forfeit my deposit. I was never told or was not written in the contract that I signed. Nor the stipulations.