Sir/Ma'am,Ms [redacted] called our office for an estimate for a volt outletI gave her a price for exactly what she asked forWhen the job was in progress she informed me that her dad had an old hot tub and was giving it to herI never saw the hot tub; there was no equipment on the site for me to say this equipment needs the followingTen months later I get a call that her hot tub installer wants a amp GFCI circuit breaker installed, I installed a standard trade practice regular amp breaker, same as what I have on my houseIf you need a picture, let me know, I will be happy to send you picture's for you to seeEven if we had pulled a permit, which she did not want to pay extra for, the city inspector would have found no wrong doing in the system I installed for the following reasons:There was no equipment on site to inspectNo name plate information to go byThe code on an older hot tub is different of that of a newer oneHow was Ito know what Ms [redacted] was getting ten months later?I did offer to pull out the cable and circuit breaker I installed for an added feeShe said no, you need to come fix it and make it work for the same priceI very politely told her what she wanted me to do was not fare and I could not help herMagnum Electrical Contractors have been in business years and have NEVER had a complaint up until nowHad the equipment been on site, we wouldn't be in this situationWhen you ask an Electrician to provide you a volt outlet, you get what you ask forIf you give your Electrician plans and specifications on what kind of volt outlet you what and you don't get what you specified; now you have a legitimate gripeI don't know how to make my point any clearer, she asked for a Ford, and now ten months later she wants a Cadillac for the same price she bought the FordPlease feel free to contact me if you have any further questions in this matter.Thank you, [redacted] PresidentPh: (***) ***-***Corporate Attorney: MrDavid Christian Ph: (***) ***-***1Office (***) ***- [redacted] email: magnumelectric©att.net Fax (***) ***-*** FOIERNglectrieLICENSED & BONDEDLetter Breakdown: [redacted] recommended that we not pull a permit:Reply: This is a statement, the permit would have added another $to the price, shesaid keep it at $ [redacted] informed me that the wiring was fine for a hot tub and that a GFCI was not neededReply: This is also a statementI told her I have a volt outlet on my hot tub, and it's been working fine for twenty years without a GFCI circuit breakerFive foot rule?How would that apply to me if there was no hot tub to measureHe said that the location was inappropriate by being next to hot tubAgain, there was no hot tub at the location when installation was doneGround was not appropriate and some wire were cut off were damaged.Reply: The ground conductor came with the amp service cable I bought, it is sized by the manufacture not meDamage — cut wires, her electrician must have done that, they were fine ten months agoIf I wanted it done to code I should have requested thatHe said he did what I asked.Reply: I told her she gave me NO specifications or plans of equipment to be installedYes, I didtell her I gave her what she asked forHe refused to correct the work or to refund the feesReply: I'm going to pray for her
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Sir/Ma'am,Ms [redacted] called our office for an estimate for a volt outletI gave her a price for exactly what she asked forWhen the job was in progress she informed me that her dad had an old hot tub and was giving it to herI never saw the hot tub; there was no equipment on the site for me to say this equipment needs the followingTen months later I get a call that her hot tub installer wants a amp GFCI circuit breaker installed, I installed a standard trade practice regular amp breaker, same as what I have on my houseIf you need a picture, let me know, I will be happy to send you picture's for you to seeEven if we had pulled a permit, which she did not want to pay extra for, the city inspector would have found no wrong doing in the system I installed for the following reasons:There was no equipment on site to inspectNo name plate information to go byThe code on an older hot tub is different of that of a newer oneHow was Ito know what Ms [redacted] was getting ten months later?I did offer to pull out the cable and circuit breaker I installed for an added feeShe said no, you need to come fix it and make it work for the same priceI very politely told her what she wanted me to do was not fare and I could not help herMagnum Electrical Contractors have been in business years and have NEVER had a complaint up until nowHad the equipment been on site, we wouldn't be in this situationWhen you ask an Electrician to provide you a volt outlet, you get what you ask forIf you give your Electrician plans and specifications on what kind of volt outlet you what and you don't get what you specified; now you have a legitimate gripeI don't know how to make my point any clearer, she asked for a Ford, and now ten months later she wants a Cadillac for the same price she bought the FordPlease feel free to contact me if you have any further questions in this matter.Thank you, [redacted] PresidentPh: (***) ***-***Corporate Attorney: MrDavid Christian Ph: (***) ***-***1Office (***) ***- [redacted] email: magnumelectric©att.net Fax (***) ***-*** FOIERNglectrieLICENSED & BONDEDLetter Breakdown: [redacted] recommended that we not pull a permit:Reply: This is a statement, the permit would have added another $to the price, shesaid keep it at $ [redacted] informed me that the wiring was fine for a hot tub and that a GFCI was not neededReply: This is also a statementI told her I have a volt outlet on my hot tub, and it's been working fine for twenty years without a GFCI circuit breakerFive foot rule?How would that apply to me if there was no hot tub to measureHe said that the location was inappropriate by being next to hot tubAgain, there was no hot tub at the location when installation was doneGround was not appropriate and some wire were cut off were damaged.Reply: The ground conductor came with the amp service cable I bought, it is sized by the manufacture not meDamage — cut wires, her electrician must have done that, they were fine ten months agoIf I wanted it done to code I should have requested thatHe said he did what I asked.Reply: I told her she gave me NO specifications or plans of equipment to be installedYes, I didtell her I gave her what she asked forHe refused to correct the work or to refund the feesReply: I'm going to pray for her