Magnus Construction & Development LLC

Initial Business Response / [redacted] (1000, 7, 2015/07/20) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @magnusconst.com The complaint is completely falseThis individual filed an insurance claim for a lot of damages that she filed a claim for previously for the same damagesThis is insurance fraudHer insurance company denied her claim the second time around since it was for the same damagesThe insurance company paid her for all of this damage the first time aroundI removed the tree when the insurance adjustor was there so he could look at the roofIf you have any questions please contact her insurance agent [redacted] who will confirm the truth

We have rectified this issue with Mr [redacted] I mailed out the warranty last Thursday June 1st, I have also Fed Ex a copy as well yesterday and we also emailed him a copy as wellAny time Mr [redacted] had an issue with his roof we where out there right away to look at itI understand he wanted the paper copy of the warranty, for some reason there where some delays that are not typical with the manufacture and we did let Mr [redacted] know this was not typicalWe handled any issue that came up with the roof whenever he needed it

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 7, 2015/07/20) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@magnusconst.com
The complaint is completely false. This individual filed an insurance claim for a lot of damages that she filed a claim for previously for...

the same damages. This is insurance fraud. Her insurance company denied her claim the second time around since it was for the same damages. The insurance company paid her for all of this damage the first time around. I removed the tree when the insurance adjustor was there so he could look at the roof. If you have any questions please contact her insurance agent [redacted] who will confirm the truth.

We have rectified this issue with Mr [redacted]. I mailed out the warranty last Thursday June 1st, I have also Fed Ex a copy as well yesterday and we also emailed him a copy as well. Any time Mr [redacted] had an issue with his roof we where out there right away to look at it. I understand he wanted the...

paper copy of the warranty, for some reason there where some delays that are not typical with the manufacture and we did let Mr [redacted] know this was not typical. We handled any issue that came up with the roof  whenever he needed it.