Maguire's Nissan

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 Complaint: [redacted]
I am rejecting this response because:
Inaccurate statements. Why would anyone want to come back to a place where they spend tens of thousands on a products that can't be fixed by certified technicians in addition to the joy of tolerating an immature and unprofessional staff?  Your ban is welcomed, however your behavior and zero accountability to sales and service of your products is not and should be made known to the public. You clearly cannot handle or field any objections effectively unless of course it helps put more food your table at home.  My place of employment offers surveys as well and if they come back with non ideal results, we learn from them and move forward. We do not call the customer with whiny and crass verbiage and undertones that is meant to harass and show how awesome you are as a car salesman. Grow up and accept criticism constructively. Good day
RegardsFormer Customer

Customer was not told vehicle was ready. He had requested a completion time of 2:00 pm. Advisor called close to 3:00 that we were having issues reconfiguring replacement radio.
When customer arrrived I told him the issues we were having. He askedwhen it would be done. I told him hopefully...

at 4:00, but that I would call when ready.
He told me in person not to call, he will come back. Customer was in a loaner car, and every attempt to resolve issue was in place.
Have had issues with customer in past. Evey time in, no problems are spoken of, then he blasts us with emails on how bad our service is.
General manager is correct, he is not welcome here anymore.