Mahattan Jaguar

Manhattan Imported Cars Inc is sorry that [redacted] feels that we were involved in any wrong doing. Please see a copy of the signed Agreement to Furnish Insurance Policy signed by [redacted] at date of sale. It is the customers responsibility to obtain insurance not the dealers. If the tags were obtained by someone who implied they were authorized for posession than [redacted] can file a police report for having the tags stolen. Also [redacted] can have her fine by the MVA greatly reduced with a copy of a transfer/sales agreement showing that she no longer had ownership interest and use of the car.Regards,Jerry J. Vice President

Manhattan Imported Cars Inc is sorry that [redacted] feels that we were involved in any wrong doing. Please see a copy of the signed Agreement to Furnish Insurance Policy signed by [redacted] at date of sale. It is the customers responsibility to obtain insurance not the dealers. If the tags were...

obtained by someone who implied they were authorized for posession than [redacted] can file a police report for having the tags stolen. Also [redacted] can have her fine by the MVA greatly reduced with a copy of a transfer/sales agreement showing that she no longer had ownership interest and use of the car.Regards,Jerry J. Vice President

Complaint ID [redacted]Jaguar [redacted] Bethesda in a effort to satisfy [redacted] over his previous issues of both vehicle and treatment had him come in for another repair attempt. [redacted] went on a evaluation drive with lead technician and the General Manager. We found a issue...

with a antenna and fixed at no cost as did some extensive road testing for other concerns not demonstrated at the time.Most importantly we believe we have opened up a better line of communication with [redacted] and feel that we have done our best to remedy his issues up to this point.For any other questions or concerns please feel free to contact me.Jerry J[redacted]GM

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Jerry the vice president himself has been extremely to my issues and concerns. He has personally gone on a test drive with me in attempt to identify the issues and make correction. This has been turned into an extremely pleasurable purchase and I will come back to his dealer in the future. 
Regards,
[redacted]