Mahr's Quality Construction & Snow Plowing LLC

I [redacted] owner of Mahr's Quality Construction & Snowplowing LLC would like to apologize to the [redacted]'s for any inconvienance that have been cause as that is not our intentions at all. I Recomend to them in future to be more clear to a contractor before they leave project if they are not happy with something completed or issues threw out project to get them resolved during process and don't tell them everything looks good or they tell them they are happy when they are not so contractor can resolve the issue that may have occurred during project and not decide too tell them a year and a half later and expect everything too not be questioned by contractor because of what was said day of completion to a year and a half later. That would eliminate problems on both contractor and customer.
[redacted]
Mahr's Quality Construction & Snowplowing LLC
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

I am having trouble with your page to respond. This business did not provide good customer service. Had he merely come out to replace the screws, we would not have filed a complaint. But since he provides such poor customer service, it brought to light the fact that he had no respect for our property, did not purchase Mississippi River stone from [redacted] Stone (I would like to see his receipts from [redacted]), and made false accusations. Revdex.com emailed me to say that this complaint had been closed so I wrote this business off. We are not happy with this business and would not call on him ever again.