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Maichle's Heating & Air Conditioning Inc.

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Reviews Maichle's Heating & Air Conditioning Inc.

Maichle's Heating & Air Conditioning Inc. Reviews (2)

Excellent Service!
Called this company to request a quote on a new Mitsubishi 2-zone mini-split system for the in-law suite. New system was to replace the existing forced air heating and cooling that was part of my main-home HVAC. Within 2 business days, David returned my call to discuss my needs. I was at first concerned about the length of time it took Maichle's to schedule my estimate, but the wait was worth it. Here are a few highlights that impressed me:
1. The installer (David) provided the estimate and came to the home to evaluate my needs. I can't tell you how much this means to me. Any salesman can answer basic questions, and sell you on his or her company... the installer who does both can answer ALL of your questions regarding scope of work, etc. Try to ask a salesman an installation question, and see how well that concern/question gets to the installer so that they know your concerns on the day of installation.
2. The equipment suggested was state-of-the-art Mitsubishi Mr. Slim (2014 models).
3. NO PRESSURE follow-up calls, emails, etc.
4. The price was right. The quoted price was well below the other 3 quotes I received. Now this may seem like a red-flag to some (and it was to me too), but since the INSTALLER came to my home to discuss, AND we had a follow-up phone call to confirm the equipment selection, I felt assured that the job would be done right.
5. The work was done and the installers left me an invoice. No payment up front, no "money-down", no pressure to even call to pay the bill.
I came upon this company on Mitsubishi’s website. I knew I wanted Mitsubishi equipment, but was having difficulty finding a local company that wasn’t going to upcharge me to death. All of the “big” companies install and service this equipment, so I didn’t need to be sold on it. I needed someone to come in, evaluate my needs, and tell me what to install. Maichle’s did exactly that. As a bonus, they are listed as a Diamond Installer on Mitsubishi’s website.
I simply can’t say enough about the quality of work of the two installers (David and Mike). They were punctual, respectful, and clean. They answered my questions, and didn’t seem to mind me (or my dog) watching them work. I will be calling them in the future for any HVAC need I have.

Excellent Service!

Called this company to request a quote on a new Mitsubishi 2-zone mini-split system for the in-law suite. New system was to replace the existing forced air heating and cooling that was part of my main-home HVAC. Within 2 business days, David returned my call to discuss my needs. I was at first concerned about the length of time it took Maichle's to schedule my estimate, but the wait was worth it. Here are a few highlights that impressed me:

1. The installer (David) provided the estimate and came to the home to evaluate my needs. I can't tell you how much this means to me. Any salesman can answer basic questions, and sell you on his or her company... the installer who does both can answer ALL of your questions regarding scope of work, etc. Try to ask a salesman an installation question, and see how well that concern/question gets to the installer so that they know your concerns on the day of installation.

2. The equipment suggested was state-of-the-art Mitsubishi Mr. Slim (2014 models).

3. NO PRESSURE follow-up calls, emails, etc.

4. The price was right. The quoted price was well below the other 3 quotes I received. Now this may seem like a red-flag to some (and it was to me too), but since the INSTALLER came to my home to discuss, AND we had a follow-up phone call to confirm the equipment selection, I felt assured that the job would be done right.

5. The work was done and the installers left me an invoice. No payment up front, no "money-down", no pressure to even call to pay the bill.

I came upon this company on Mitsubishi’s website. I knew I wanted Mitsubishi equipment, but was having difficulty finding a local company that wasn’t going to upcharge me to death. All of the “big” companies install and service this equipment, so I didn’t need to be sold on it. I needed someone to come in, evaluate my needs, and tell me what to install. Maichle’s did exactly that. As a bonus, they are listed as a Diamond Installer on Mitsubishi’s website.

I simply can’t say enough about the quality of work of the two installers (David and Mike). They were punctual, respectful, and clean. They answered my questions, and didn’t seem to mind me (or my dog) watching them work. I will be calling them in the future for any HVAC need I have.

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Description: HEATING & AIR CONDITIONING, AIR CONDITIONING REPAIR, AIR CONDITIONING SYSTEMS-CLEANING, HEATING EQUIPMENT & SYSTEMS CLEANING & REPAIR, AIR CONDITIONING CONTRACTORS & SYSTEMS, HEATING CONTRACTORS

Address: 105 J & M Drive, New Castle, Delaware, United States, 19720

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