Sign in

MaidPro Raleigh

Sharing is caring! Have something to share about MaidPro Raleigh? Use RevDex to write a review
Reviews MaidPro Raleigh

MaidPro Raleigh Reviews (2)

I hired MaidPro to do cleaning of my home because I am having guests this weekendI expressed an interest in possibly setting up recurring bi-weekly cleaning services with them They came to my home, collected my $+ tips and failed to clean my entire home I came home expecting a clean house, and noticed immediately that they only half cleaned my master bathroom (the shower was untouched) and did not clean my hall bathroom at all (the bathroom I have reserved for my guests) I immediately notified the manager and sent pics showing what was not cleaned The manager offered to have the ladies come back the next day and have them clean everything that they missed, free of charge (gee thanks! Of COURSE it should be free of charge, they didn't finish the job I hired them to do!)So the next day I come home fully expecting my entire home to now be clean only to find that once again, the failed to touch my hall bathroom again! I think it was intentional You don't try to "make things right" and drop the ball again What a poor reflection of their business I complained to the manager againand expressed that no reasonable customer would settle for this level of service I fired them and demanded my key back The manager was unapologetic Don't do business with this company if you are expecting your entire house to be cleaned, and cleaned well They will take your money and only do half the job If you do hirethem, don't be too generous with the initial cleaning tip I tipped well, and they failed me and I am now having to clean that bathroom for my guests myselfMi really want my tip money backMy policy is to only tip when a good job is done

I hired MaidPro to do cleaning of my home because I am having guests this weekend. I expressed an interest in possibly setting up recurring bi-weekly cleaning services with them. They came to my home, collected my $231 + tips and failed to clean my entire home. I came home expecting a clean house, and noticed immediately that they only half cleaned my master bathroom (the shower was untouched) and did not clean my hall bathroom at all (the bathroom I have reserved for my guests). I immediately notified the manager and sent pics showing what was not cleaned. The manager offered to have the ladies come back the next day and have them clean everything that they missed, free of charge (gee thanks! Of COURSE it should be free of charge, they didn't finish the job I hired them to do!). So the next day I come home fully expecting my entire home to now be clean only to find that once again, the failed to touch my hall bathroom again! I think it was intentional. You don't try to "make things right" and drop the ball again. What a poor reflection of their business. I complained to the manager againand expressed that no reasonable customer would settle for this level of service. I fired them and demanded my key back. The manager was unapologetic. Don't do business with this company if you are expecting your entire house to be cleaned, and cleaned well. They will take your money and only do half the job. If you do hirethem, don't be too generous with the initial cleaning tip. I tipped well, and they failed me and I am now having to clean that bathroom for my guests myself. Mi really want my tip money back. My policy is to only tip when a good job is done.","neg-1

Check fields!

Write a review of MaidPro Raleigh

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

MaidPro Raleigh Rating

Overall satisfaction rating

Description: House Cleaners

Address: 5720 Capital Blvd STE P, Raleigh, North Carolina, United States, 27616-2953

Phone:

Show more...

Web:

This website was reported to be associated with MaidPro Raleigh.



Add contact information for MaidPro Raleigh

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated