Mail Order Associates, Inc.

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Hello [redacted],? While your stay at Jasco Studios June 1st until July 31, you did not report water damage in a timely manner which caused neglect and water damage in the bathroom of your studioI attached pictures that were taken the way you left the studioYou also received a itemized bill
for repairs and laborCharges are posted right outside the leasing officeIf these charges are not paid in a timely manner further collection actions will be taken.Thank you,? ManagementBellevue House Apartments LTD& Jasco Studios LTDOhio AveCincinnati, OH 45219Phone: (513) 241-? ? ? ? ? Fax: (513) 241-

[redacted], Upon receiving your e-mail we will refund your Repair/Replacement Supplies charge as well as the hours of labor it took to repair the damages? Thank you, ? ? Bellevue House Management? Bellevue House Apartments LTD& Jasco Studios LTDOhio AveCincinnati, OH 45219Phone: (513) 241-? ? ? ? ? Fax: (513) 241-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
The response from the business indicated that I had unreported water damageAs the attached e-mails indicate, I reported the water damage in both the bathroom and in my living areaMaintenance did come to look at it but they said they could find nothing wrong with itTherefore, I should not have to pay for something they neglected to fix
Regards,
[redacted]