Complaint: [redacted] I am rejecting this response because: This was not the cheapest way of shippingGround is the cheapest way of shipping and is about dollars less then 3-day AirAnd this is where my problem is atI paid for 3-day Air and it was shipped Ground and they are hiding behind the "no Guarantee"It seems like a scam to me to charge a higher rate for service and then provide a lower service and then say there is no guarantee The "no guarantee" is for bad weather, mechanical issues, or other unforseen circumstances it should not be because someone shipped it the cheaper method when the customer paid a higher rateThey knew it was a camera (it says camera on the receipt), they knew that most cameras have lithium batteries, and they knew that lithium batteries can not go on the planeThe reason I know this, is he told me that when I called asking where my package wasSo if he knew it would get sent via ground why did he charge me for 3-day AIR? My complaint is for the difference in price for the shipping method used versus paid, not that it was received later than expected Sincerely, [redacted] ***
We apologize your shipment was delayed [redacted] does not guarantee Priority Mail for time in transitNo refund is available from [redacted] nor us as we tendered the item to the US Postal Service in good faith as requested by our customer for a less expensive non guaranteed shipping optionOur customer brought the camera package to us for reshipment to Alaska with hope of a delivery that FridayShe said [redacted] would not ship directly to Alaska, so she needed to reship itThe least expensive shipping option was [redacted] Priority Mail with a 'chance' for delivery in time for the Birthday on Saturday [redacted] Ground scheduled for delivery in days cost $vs [redacted] $She requested Priority Mail as the least expensive option with a 'chance' for delivery, and confirmed she understood Priority Mail delivery was possible by Saturday but never ever guaranteed by us nor the Post OfficeShe also signed and retained a copy of our receipt disclaimerThis receipt and disclaimer was also emailed to her and **See below ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***
Complaint: [redacted]I am rejecting this response because: This was not the cheapest way of shipping. Ground is the cheapest way of shipping and is about 60.00 dollars less then 3-5 day Air. And this is where my problem is at. I paid for 3-5 day Air and it was shipped Ground and they are hiding behind the "no Guarantee". It seems like a scam to me to charge a higher rate for service and then provide a lower service and then say there is no guarantee. The "no guarantee" is for bad weather, mechanical issues, or other unforseen circumstances it should not be because someone shipped it the cheaper method when the customer paid a higher rate. They knew it was a camera (it says camera on the receipt), they knew that most cameras have lithium batteries, and they knew that lithium batteries can not go on the plane. The reason I know this, is he told me that when I called asking where my package was. So if he knew it would get sent via ground why did he charge me for 3-5 day AIR? My complaint is for the difference in price for the shipping method used versus paid, not that it was received later than expected.
Sincerely,[redacted]
We apologize your shipment was delayed. [redacted] does not guarantee Priority Mail for time in transit. No refund is available from [redacted] nor us as we tendered the item to the US Postal Service in good faith as requested by our customer for a less expensive non guaranteed shipping option. Our...
customer brought the camera package to us for reshipment to Alaska with hope of a delivery that Friday. She said [redacted] would not ship directly to Alaska, so she needed to reship it. The least expensive shipping option was [redacted] Priority Mail with a 'chance' for delivery in time for the Birthday on Saturday. [redacted] Ground scheduled for delivery in 3 days cost $175 vs [redacted] $94.14. She requested Priority Mail as the least expensive option with a 'chance' for delivery, and confirmed she understood Priority Mail delivery was possible by Saturday but never ever guaranteed by us nor the Post Office. She also signed and retained a copy of our receipt disclaimer. This receipt and disclaimer was also emailed to her and **. See below
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]
Complaint: [redacted] I am rejecting this response because: This was not the cheapest way of shippingGround is the cheapest way of shipping and is about dollars less then 3-day AirAnd this is where my problem is atI paid for 3-day Air and it was shipped Ground and they are hiding behind the "no Guarantee"It seems like a scam to me to charge a higher rate for service and then provide a lower service and then say there is no guarantee The "no guarantee" is for bad weather, mechanical issues, or other unforseen circumstances it should not be because someone shipped it the cheaper method when the customer paid a higher rateThey knew it was a camera (it says camera on the receipt), they knew that most cameras have lithium batteries, and they knew that lithium batteries can not go on the planeThe reason I know this, is he told me that when I called asking where my package wasSo if he knew it would get sent via ground why did he charge me for 3-day AIR? My complaint is for the difference in price for the shipping method used versus paid, not that it was received later than expected Sincerely, [redacted] ***
We apologize your shipment was delayed [redacted] does not guarantee Priority Mail for time in transitNo refund is available from [redacted] nor us as we tendered the item to the US Postal Service in good faith as requested by our customer for a less expensive non guaranteed shipping optionOur customer brought the camera package to us for reshipment to Alaska with hope of a delivery that FridayShe said [redacted] would not ship directly to Alaska, so she needed to reship itThe least expensive shipping option was [redacted] Priority Mail with a 'chance' for delivery in time for the Birthday on Saturday [redacted] Ground scheduled for delivery in days cost $vs [redacted] $She requested Priority Mail as the least expensive option with a 'chance' for delivery, and confirmed she understood Priority Mail delivery was possible by Saturday but never ever guaranteed by us nor the Post OfficeShe also signed and retained a copy of our receipt disclaimerThis receipt and disclaimer was also emailed to her and **See below ***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***
Complaint: [redacted]I am rejecting this response because: This was not the cheapest way of shipping. Ground is the cheapest way of shipping and is about 60.00 dollars less then 3-5 day Air. And this is where my problem is at. I paid for 3-5 day Air and it was shipped Ground and they are hiding behind the "no Guarantee". It seems like a scam to me to charge a higher rate for service and then provide a lower service and then say there is no guarantee. The "no guarantee" is for bad weather, mechanical issues, or other unforseen circumstances it should not be because someone shipped it the cheaper method when the customer paid a higher rate. They knew it was a camera (it says camera on the receipt), they knew that most cameras have lithium batteries, and they knew that lithium batteries can not go on the plane. The reason I know this, is he told me that when I called asking where my package was. So if he knew it would get sent via ground why did he charge me for 3-5 day AIR? My complaint is for the difference in price for the shipping method used versus paid, not that it was received later than expected.
Sincerely,[redacted]
We apologize your shipment was delayed. [redacted] does not guarantee Priority Mail for time in transit. No refund is available from [redacted] nor us as we tendered the item to the US Postal Service in good faith as requested by our customer for a less expensive non guaranteed shipping option. Our...
customer brought the camera package to us for reshipment to Alaska with hope of a delivery that Friday. She said [redacted] would not ship directly to Alaska, so she needed to reship it. The least expensive shipping option was [redacted] Priority Mail with a 'chance' for delivery in time for the Birthday on Saturday. [redacted] Ground scheduled for delivery in 3 days cost $175 vs [redacted] $94.14. She requested Priority Mail as the least expensive option with a 'chance' for delivery, and confirmed she understood Priority Mail delivery was possible by Saturday but never ever guaranteed by us nor the Post Office. She also signed and retained a copy of our receipt disclaimer. This receipt and disclaimer was also emailed to her and **. See below
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]