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Mail Zone

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Mail Zone Reviews (1)

Review: I contacted Mail Zone and asked them for their rates to ship a letter via FEDEX and had asked for a signature before I left home to go there. When I arrived I again asked for a signatutre because I was sending a letter to EEOC to request a hearing before an Administrative Judge. At the time I thought that I could fill out the document and the person assured me that I would get a signed receipt. The packaged arrived on 6/1/15, but was not signed for. Furthermore, I paid $16.23 for the signature to the EEOC PA District Office which would have gone regular mail at a lesser cost. Furthermore, when I spoke with the FedEx rep today they stated that Mail Zone was getting discounted pricing to FedEx. I asked the FedEx rep how much it would cost me to mail the same document and they told me approximately $11.00 which is about a $5.00 difference. Needless to say, that when I contacted the EEOC office on June 5, 2015, they did not find my request in their office. So now my time is limited to make my Request for Hearing with an Administative Law Judge. This was a very urgent matter that the owner of Mail Zone failed to properly handle. Additionally, FedEx stated that Mail Zone often do not request a signature and that they use their own label.Desired Settlement: I want a full refund because I could have sent my letter via regular mail for much less of a out-of-pocket cost to myself. Mail Zone should also take into consideration that if someone is taking the time to send a letter/package via FedEx that there is a reason and it is not for them to deny anyone a signature.

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Description: MAILING SERVICES, MAIL BOX RENTAL & RECEIVING

Address: 8174 Las Vegas Blvd S Ste 109, Las Vegas, Nevada, United States, 89123-1096

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