Business Response to a Complaint Complaint ID#: [redacted] Company Name: Main Property Management Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: Response: I have written statements from both the licensed plumber and HVAC person that the plumbing is operating properly and the HVAC is operating properlyBecause the tenants have stated this is a "health hazard" I offered for them to move within days with no penalty for not fulfilling the leaseSince we are unable, with licensed professionals, to satisfy these folks I assumed (since they claim the living conditions are so horrid) they would be happy to get out of their leaseNot surprisingly, they have sent a letter stating they will move when they find something elseFrankly, if I were living in these supposed conditions, I would have jumped on the offer and moved immediatelyI guess things aren't so bad after allI can only guess their next argument will be they can't find any other housingBeing the largest, non-government subsidized management company in the county, I can assure you there are properties out there if they truly wanted to moveSince I have never had a complaint filed with the Revdex.com in my plus year career, I have no idea how many opportunities to respond are given but I do not plan to waste any more time continuing to respond to this nonsense Sent on: 6/8/9:54:PM
Business Response to a Complaint Complaint ID#: [redacted] Company Name: Main Property Management Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: Response: I have written statements from both the licensed plumber and HVAC person that the plumbing is operating properly and the HVAC is operating properlyBecause the tenants have stated this is a "health hazard" I offered for them to move within days with no penalty for not fulfilling the leaseSince we are unable, with licensed professionals, to satisfy these folks I assumed (since they claim the living conditions are so horrid) they would be happy to get out of their leaseNot surprisingly, they have sent a letter stating they will move when they find something elseFrankly, if I were living in these supposed conditions, I would have jumped on the offer and moved immediatelyI guess things aren't so bad after allI can only guess their next argument will be they can't find any other housingBeing the largest, non-government subsidized management company in the county, I can assure you there are properties out there if they truly wanted to moveSince I have never had a complaint filed with the Revdex.com in my plus year career, I have no idea how many opportunities to respond are given but I do not plan to waste any more time continuing to respond to this nonsense Sent on: 6/8/9:54:PM