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Mainstream Irrigation Lawn Sprinklers

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Mainstream Irrigation Lawn Sprinklers Reviews (3)

Review: I paid [redacted] 800.00 (deposit) for a well, electric, and hookup 4 months ago.

Been chasing him ever since. nightmare!!!Desired Settlement: 800.00

Review: Back in May, 2015, [redacted] from Mainstream Irrigation came to my residence to open my irrigation system as well as make any repairs if necessary. I was charged $250.00 for "Spring start up, Fall winterizaion" and some minor problems that had to be fixed. He advised me to call in the fall to close the irrigation system.

Back in September, I left 3 messages on his business voice mail. The 4th time I called, I spoke to a gentlemen who I believe said his name was [redacted], he told me that someone would be out that following Saturday between 1-2. Saturday came and no one showed up. I called about 4:00 that day and left another message on the business phone. On Sunday [redacted] returned my call and said he would come out either Monday or Tuesday afternoon. He said I didn't have to be home and that he would leave a receipt that he came and closed my system. By Wednesday afternoon, no one had come to close my system, no receipt was left. Since then, I have tried to call [redacted] 4 times on his business phone and once on his cell phone. To date I have not received a phone call back or even a receipt in the mail if he had come to close my system.Desired Settlement: I would like a refund for what I paid to have my system winterized considering it has not been done. At this point, I do not want him to winterize my system because I cannot trust him by lack of returning my phone calls. Even if he claims he closed my system, I do not believe him as he could have simply returned my many phone calls to him telling me he did close it.

Review: On July 20th I enetered into a contract with Mainstream Irrigation to perform work on my home filtration system. The pipe leading into my filter had begun to leak and they offered to replace the pipe leading into the filter for $150. At the same time they had our well water bypass our water softner and filter leaving us with water very high in iron content. I then paid Mainstream $160 (I only had $20 bills and they had no change at the time) that same day with the understanding that they would return at approximatly 4 PM to do the work. They failed to return but instead called me to tell me they could not get the part but would do so the next day (Sunday, July 21) at a supply company in Lakewood, NJ and would return to make the repair at 7 PM on July 21. They failed to show but called to tell us they would come by the next morning (July 22) to make the repair. On July 22 they failed to show or call. Later on July 22 we bagan leaving them messages. On July 23 we once again began calling and leaving them messages and again on July 24 we left messages. On July 25 they finally called to inform us they would be over that evening to make the repair. Later that evening they again called and asked if they could come over on July 26, we agreed. On July 26 they failed to show up or call. That evening we left messages. We also left messages on July 28 and July 29. We cancelled plans we had to make sure we were home in case they called or showed up. On July 30 I received a call from Mainstream telling me that, [redacted], the pincipal of Mainstream had suffered a fall from a ladder on July 27 and that is why he did not show up but they would swing by that night to make the repair. Once again Mainstream failed to arrive but called to tell me they would come by on July 31 at 1 PM to make the repair. Once again they failed to show. That evening and again the next day I called Mainstream and told them I wanted a refund of my money. I then contracted with another firm to make the repair.Desired Settlement: I want a refund of the $160 plus an additional $125 that it cost me to pay another firm to make the repair. That is a total of $285. I will accept cash or money order only as I am afraid any check I would receive would not be paid because of insufficient funds.

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Description: Lawn & Garden Sprinkler Systems

Address: 614 Jackson Mills Road, Jackson, New Jersey, United States, 08527


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