Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I do not have any calls or voice messages from the freight company nor does my husbandWe are getting calls and deliveries from other companies no problemWe should be given the number for the freight company and a reference number so we can schedule itI have the same number they used when they delivered the machine, ###-###-####, as provided again earlier this week Regards, Angela [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? However, Johnson is being untruthful about their offer which is attachedI know that falsehoods abound in the modern American business climate, but I thought Revdex.com was an agency that stood against such thingsLying to the customer and then denying the lie is not a better business practiceTherefore I submit proof of their offer which they deny they made.Since I have already moved my business to a more ethical manufacturer, no further action is needed Regards, Tim [redacted]
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, Jeffrey [redacted]
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com:I have not been refunded I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, Brandon [redacted]
Dear Mr [redacted] , Thank you for notifying us of the customer's response.We have directly contacted the customer and provided a 20% off accessories coupon code since he claimed he did not receive it initiallyContrary to his claim, this offer did not change and it clearly stated that it was for accessories onlyThis coupon is the extent of what we will offer and this will be our final response on the matter.Sincerely,Jamie [redacted] Johnson Health Tech North America
Dear Mr.? [redacted] ,Thank you for informing us of this complaintI have reviewed the customer's complaint letter and his case file in our records.The customer's account of what happened is consistent with our records and unfortunately, we have not yet completed the repair of his elliptical ? I apologize for the delay caused by the unavailability of the parts needed to repair his machine? Due to the down time already with his elliptical, I will agree to his request for a replacement machine? We will follow up with the customer to discuss the details of the exchange and resolve this as quickly as possible.Please let me know if you have any questions.Best regards,Jamie [redacted] Customer Tech Support Supervisor? JHTNA
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I do not have any calls or voice messages from the freight company nor does my husbandWe are getting calls and deliveries from other companies no problemWe should be given the number for the freight company and a reference number so we can schedule itI have the same number they used when they delivered the machine, ###-###-####, as provided again earlier this week Regards, Angela [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? However, Johnson is being untruthful about their offer which is attachedI know that falsehoods abound in the modern American business climate, but I thought Revdex.com was an agency that stood against such thingsLying to the customer and then denying the lie is not a better business practiceTherefore I submit proof of their offer which they deny they made.Since I have already moved my business to a more ethical manufacturer, no further action is needed Regards, Tim [redacted]
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, Jeffrey [redacted]
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com:I have not been refunded I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, Brandon [redacted]
Dear Mr [redacted] , Thank you for notifying us of the customer's response.We have directly contacted the customer and provided a 20% off accessories coupon code since he claimed he did not receive it initiallyContrary to his claim, this offer did not change and it clearly stated that it was for accessories onlyThis coupon is the extent of what we will offer and this will be our final response on the matter.Sincerely,Jamie [redacted] Johnson Health Tech North America
Dear Mr.? [redacted] ,Thank you for informing us of this complaintI have reviewed the customer's complaint letter and his case file in our records.The customer's account of what happened is consistent with our records and unfortunately, we have not yet completed the repair of his elliptical ? I apologize for the delay caused by the unavailability of the parts needed to repair his machine? Due to the down time already with his elliptical, I will agree to his request for a replacement machine? We will follow up with the customer to discuss the details of the exchange and resolve this as quickly as possible.Please let me know if you have any questions.Best regards,Jamie [redacted] Customer Tech Support Supervisor? JHTNA