Fraudulent order was purchased by my credit cardThey refuse to acknowledge that it's fraudulentThey won't delete my information from their system I had a charge on my debit card for dollars for createspace on October 21stYou can not contact customer support unless you have a membership with themI had to create an account with my personal email address to contact themThey kept me on hold for minutesThey never picked up the phoneOctober 26th I got a package from createspace containing two cds that I did not orderIt claims the order took place on October 18th at 1:30, when I was not even at a computerThey claimed I made the order on my account (which is not possible because I did not have an account with them on October 18th)They said they would investigate the problemI got an email October 31st from them saying that they confirmed I made the purchase and they won't pursue any further
I have not been receiving royalties at my CreateSpace Account on my book published at CreateSpace: A Hibernating Bear and a Holiday Hare, ID XXXXXXX I have not been receiving royalties at my CreateSpace account on the sales of my book, A Hibernating Bear and a Holiday Hare, published July 17, at CreateSpace I received a few royalties in July, but none since then However, acquaintances of mine have been purchasing this book But I am not receiving royalties on itI do not know how many other may have purchased it I wonder if there Is there fraudulent activity on royalties either at Amazon.com (of which CreateSpace is a subsidiary) or at CreateSpace.com itself? Is an employee skimming off my royalties? Please have this investigated and have complete restitution made to my account immediately A Hibernating Bear and a Holiday Hare, by [redacted] Amazon #XXXXXXXXXX ISBN-XX: XXXXXXXXXX ISBN-XX: XXX-XXXXXXXXXX
Credit Card Fraud I notified this company that Visa had cancelled my card because of fraudulent charges against my account The first attempt created a pending approved amount for $Witwo hours of the attempts I contacted createspaceOn the first call I did not have the exact amount of the chargeThey called back wian hour to tell me that they could not locate the charge without the correct amountI determined the correct amount and called back and spoke with someone at Createspace and they informed me they could not remove the approval since it had gone through They said they would open a "case" I informed them that it was fraud and questioned why they could not cancelled the approvalIN MY LIMITED KNOWLEDGE OF LAW, IT WOULD SEEM TO ME THAT CREATESPACE IS AN ACCESSORY TO FRAUD
Do not use CreateSpace to publish books Cousin told me to make a CreateSpace account and publish booksShe had the computers, software, file etc., all I had to do was to follow her lead and do what she had been doingI made a createspace account and started publishing books-all following the CreateSpace terms of serviceNext thing I know, I get an email that says I have multiple accounts and that my account is related to a previously closed CreateSpace accountAnd everyone in my family that has a createspace account gets the same email My cousin tries to talk to CreateSpace, but they won't communicateAt allThe account is closed, the endThe part of CreateSpace that sent us the email can't even be contacted by phone by ANYONECreateSpace can't even talk to itself So, here is my Revdex.com complaint: I never broke the CreateSpace terms of serviceI had my own accountAll of the content I published was compatible with the CreateSpace TOSBut my account got closed anyway Cr
Poor Customer Service/Follwith systemic issues I have had a long standing relationship with CreateSpace over the past years, and we have done considerable business which I am pleased withHowever, they have frequent errors with their publishing platform (superfluous validation requests, deductions from royalties in error, projects disappearing from distribution channels, et cetera)This would be problematic enough, but their customer support is poor and inconsistentI have made several requests regarding the technical issues that they presentTo date, I have rarely been met with a resolutionThe greater majority of the time I am given a vague offer of "someone will get back to you"This promise is never fulfilled and the errors remain unammendedThis wastes the limited time I have to devote to the work that I do for CS, and moreover grants me no possibility of any hopes of future resolution
took money from my bank, I did not order anything from this company took $from my bankHad to cancel card, they keep asking for account name and we have none as we did not order anything from themWe have called times now and they are all Indian and dont seem to understand that I want my money back! Today I got a package in mail from this companyI have not opened itMy husband was just told the money would be returned in hours! We have heard that before
Company did not ship two orders within self-specified dates, does not respond to emailed complaints, offers unsatisfactory phone solution I placed two orders on Aug with Createspace with order numbers XXXXXXXXX and XXXXXXXXXOne order contained three books and was meant for my home addressThe other one contained one copy and was meant for a client One of these orders was shipped and mistakenly routed to California rather than CanadaIt was supposed to be resent but it wasn'tThe other one still hasn't shipped even though it should have shipped the week after ordering After spending over week emailing to Createspace the following happenedFirst the company offered reshipment, then nothing happenedWhen I sent follemails they were ignored Tonight I called the company and spoke to a man named LuisHe offered to send me the total number of books in both packages to my home addressI told him this solution didn't satisfy me as it would make me incur extra c
Createspace withheld my royalties from March - June 2018, but continued to allow me to publish and sell books, Then subsquitelly closed my account Createspace withheld my royalties from March - June 2018, but continued to allow me to publish and sell books( so business as usual) Throughout those fours months of withheld royalties, I sent numerous emails and called countless times without success, I felt like I was communicating with a black box Only after sending an assertive email On June 14th, inquiring about my withheld royalties, my account was terminated less than hours later, I think my email struck a nerve, and someone from executive customer service was having a bad day, so in a few keystrokes my account was terminated, and four months of royalties gone( they also noted in my account termination email that none of my pending royalties would be paid), as the sole breadwinner and provider of a family of four, this really caused some financial hardships for
This company has completely gone to [redacted] the last monthsI have had the same problems other people have mentioned here and that are listed all over their Facebook pageThis includes having to prove that my book is mine (which they have been printing for years!) and then refusing to close out my book when they refused to resolve the issue so I could print my book elsewhereIf fact, not only did they refuse to close out my book, they continue to sell it without my permission, and then they closed out an entirely different account shared with another author - and books we had there There should be a class action lawsuit against this company for how poorly they are handling their transition with [redacted] They are costing countless authors hundreds and thousands of dollars with their horrible service
Approval process and order process seems to be delayed indefinitelyOrders are not being fulfilled I'm trying to publish a DVD through Amazon's CreateSpace serviceI uploaded all final materials to the website on October 19thThe site says they require business days to approve the materialsInstead, it took them days to review my materials, and even then it only got done after I sent multiple emails to support complaining about itAt that point, it was November 8thI have a launch party planned for this DVD on December 9th, so I had one month to get the DVDs You're supposed to order a single "proof" copy of the DVD first to make sure that everything is printed correctly, but due to the delays, I no longer had the luxury of time to go through the proofing process, so I decided to go ahead and order copies of the DVD (I actually need more than that by Dec 7th, but figured I would wait to order a second batch just in case anything was printed wrong)This order was pl
Does not pay royalties owed I know personally of several cases of purchases of my book that I was not paid forThe royalties were never creditedWhen I contacted CreateSpace, they told me I would have to contact the purchasers, and ask them to provide a print number, as well as the date of purchase and other informationIt is not only not possible to get this (the books were given away as gifts), it is also very embarrassing to have to harass people to give me this information because I didn't get paidI should not have to chase down my own royalty payments I spoke on the phone at one point with someone who was able to see my sales, and he advised a delay in Holiday reportings from AmazonHowever, weeks have passedToday I received an email stating that if I was unwilling to get this information, they would not help me As far as I'm concerned, they are stealing from their customers
I should not have used CreaetSpace to self publish booksTheir organization is sub par and I should have used a better paid service instead I created a CreateSpace account some time ago at the recommendation of my sister in law and began adding as much content as I could using one of her Windows PCsAfter a while I stoppaccount has been inactive for some timeAbout a week ago, I reviewed my createspace account and saw that a large number of my files had been rejectedCreateSpace relies on outsourced offshore file review, and they are the worstMany times, their replies are jibberish or inaccurate, and files get rejected because CreateSpace's file review team is not highly trained or highly competentSo I resubmitted all of my rejected files in a big group-this is something I have learned to do, to resubmit rejected filesIf the files are truly out of compliance, they will get rejected againIf they are not, they miraculously get approved Right after I resubmitted my f
My book: Landing on Your Feet not being reinstated after being told that it would be On April th I received an email from DMCA copyright saying that they are removing the availability of the title (Landing on Your Feet) through their system until this matter is resolvedThe issue was resolved before the third party reached out to create spaceThe third party (a white man) said something to createspace that made them stop selling my bookCreate space refuses to tell me what the third party said so that I can defend myself,which is something I feel I have the right to knowAfter conducting their research createspace reinstated my book in an email that they sent me on April 20th the email that said: "after reviewing your response, we have reinstated your account and we will once again accept your book for possible publication.Present day and they still have not reinstated my book.All of the communication done with the "validation team" was done via email and with someone differen
Failure to tell accurate information the first timeIncompetence in dealing with digital filesDropping the ball on issues and delaying files First of all, I gave a glowing review for CreateSpace to my clients and personal experienceThey were helpful and knowledgeableNow, I am in a quagmire because we had requested a printed proof of one of the books we were working onOn our end, we have had to make MINOR adjustments to the interior text in the fileWe had re-uploaded the INTERIOR file and then that's when the problems began First, they downgraded the resolution of the cover when there was no prior issue beforehandIf there was, it did not hurt it on the printed proof the first timeHowever, after we re-uploaded the file and left the cover file alone, that's when they made changesTo fix it they said the cover's measurements are way too bigI've been formatting the last several books with this cover size and all of a sudden they're doing this? It printed out fineI
Account Cancelled after following directions from company In late 2017 my husband created an account for me with the idea of transferring the information into my name/transferring the account to my name. Because my husband used his information to start the account, and because my husband already had an account, createspace decided that this was in violation of the terms of service and cancelled my account in late 2017. At this time, createspace instructed me to create my own account with my own credentials etc. and there would be no problem. They did not close my husband's primary account. I did so and began to upload content for publishing to createspace. On 8/20/18, I received an email informing me that I had multiple accounts and that my account was related to an account previously closed for violation of the terms of service. Between the time I started my account and the time I received the notice, I had stopped submitting titles to createspace because I didn't have time to do thi
When I started out with Createspace it was great but it had also just been bought by Amazon Evidently Amazon left then the way they were for a while but this past year things have changed greatly Now because I accidentally sent the revision for my hard copy of my first book that I went with [redacted] for The ISBN number doesn't match their so they have suspended the first book in my series I sent them everything I could to prove the book is mine, they've only had the book for about three years and selling it and have five other books by me, they are telling me it will take to hours to resolve this I'm hearing that for some it's taking longer than that I feel like this is more of a competition thing for Amazon than anything else Anyway I started billing them $an hour at noon today and will continue to bill them that amount until they resolve this to my satisfactionI will send them the bill through email, snail mail certified, and through my attorney Oh, when I talked to a young woman at 11:00AM today she saw my email where I sent everything I could to prove the book was mine and told me that I had shown I owned the book but it would still take that long to process the whole issue and remove the suspension I'm also concerned with the fact that people tell me they have bought and read my book but very rarely have I seen anything from it and when I did it was very little Funny because a lot of people are selling it on eBay and Amazon has outsiders selling on Amazon I have to leave a star rating for this company and my choice would be minus but since that isn't possible I have to leave a
I am a children's book author with a large following and have sold hundreds if not thousands of books, all printed through CreateSpaceI just recently published a Christmas book and scheduled an event (book release) for the Saturday after ThanksgivingI placed the order on November I just reached out to them today (a week later) as I have not heard anything from themThey extended their lead time and never told us about itSo now I have a book release but I won't have any books...not to mention all of the preorders that I have already sold As if this isn't bad enough, whenever I do finally get an order, half the books (one time 80/books had print errors and had to be replacedI couldn't sell themI have found a new printer and will NEVER EVER print through them ever againThey are horrible beyond reasonPlease be kind to yourself and don't use them
After self-publishing four books on the Create Space web site almost � years ago which have been available for sale on Amazon, on September 14, I received an email notification of royalty payment due to me in the amount of $The message advised to allow five days for deposit, which I didOn September 20, when no deposit had been received I checked my Create Space account to determine if I had initially specified remittance by check or direct deposit into my bank accountUpon examination of my profile information, I was shocked to see that the bank information entered was not mine; it had a foreign name and account number I had never heard ofI immediately contacted Create Space customer serviceIt was determined that my account had been hacked, my own correct bank information was input and password changed [redacted] the representative, advised that an investigation would be initiatedOn October 8, 2018, [redacted] advised that the investigation had been completed and
I paid Create Space $1,to compile my book of poetry and now they have fixed the lowest resale price at $per bookThis is unreasonable I have sent the following letter to [redacted] at amazon and Libby Johnson McKee at Create Space September 20, Create Space Title ID # XXXXXXX Email: [redacted] @outlook.com Home phone: XXX-XXX-XXXX Amazon Inc Attn: CEO [redacted] Terry AveN Seattle, WA Dear [redacted] , Having written to both you and [redacted] at Create Space, on September 7th and receiving no reply from either, I have chosen a new approach Having paid Create Space $1,to edit and assemble my newest book, She Offers Peace, I am appalled to be informed by Create Space that their lowest resale price is fixed at $ Should I want to buy a copy of my own book it will cost me $ As stated above, this is after paying Create Space $1,729,to arrive at this point This price is un
Do not use CreateSpace or Kindle Direct Publishing KDP to publish your bookI did and they violated their own terms of service and closed my account Recently CreateSpace announced that they were combining with Kindle Direct Publishing (KDP), an Amazon company, to self-publish booksThis complaint, as the two companies, is about both organizations, as I received notice that my CreateSpace account was closed and that I would not be allowed to open a new account on KDP Some time ago, a family member opened a CreateSpace account in my nameI took posession of this account and changed the account details so that it reflected my ownership, but CreateSpace contacted us and closed the account because it violated their terms of service, somehowEven though I was the owner of the account, CreateSpace closed it down because they considered it a duplicate account After this, my family member emailed createspace and made sure it was OK to open a new account to replace the one that was clo
Fraudulent order was purchased by my credit cardThey refuse to acknowledge that it's fraudulentThey won't delete my information from their system I had a charge on my debit card for dollars for createspace on October 21stYou can not contact customer support unless you have a membership with themI had to create an account with my personal email address to contact themThey kept me on hold for minutesThey never picked up the phoneOctober 26th I got a package from createspace containing two cds that I did not orderIt claims the order took place on October 18th at 1:30, when I was not even at a computerThey claimed I made the order on my account (which is not possible because I did not have an account with them on October 18th)They said they would investigate the problemI got an email October 31st from them saying that they confirmed I made the purchase and they won't pursue any further
I have not been receiving royalties at my CreateSpace Account on my book published at CreateSpace: A Hibernating Bear and a Holiday Hare, ID XXXXXXX I have not been receiving royalties at my CreateSpace account on the sales of my book, A Hibernating Bear and a Holiday Hare, published July 17, at CreateSpace I received a few royalties in July, but none since then However, acquaintances of mine have been purchasing this book But I am not receiving royalties on itI do not know how many other may have purchased it I wonder if there Is there fraudulent activity on royalties either at Amazon.com (of which CreateSpace is a subsidiary) or at CreateSpace.com itself? Is an employee skimming off my royalties? Please have this investigated and have complete restitution made to my account immediately A Hibernating Bear and a Holiday Hare, by [redacted] Amazon #XXXXXXXXXX ISBN-XX: XXXXXXXXXX ISBN-XX: XXX-XXXXXXXXXX
Credit Card Fraud I notified this company that Visa had cancelled my card because of fraudulent charges against my account The first attempt created a pending approved amount for $Witwo hours of the attempts I contacted createspaceOn the first call I did not have the exact amount of the chargeThey called back wian hour to tell me that they could not locate the charge without the correct amountI determined the correct amount and called back and spoke with someone at Createspace and they informed me they could not remove the approval since it had gone through They said they would open a "case" I informed them that it was fraud and questioned why they could not cancelled the approvalIN MY LIMITED KNOWLEDGE OF LAW, IT WOULD SEEM TO ME THAT CREATESPACE IS AN ACCESSORY TO FRAUD
Do not use CreateSpace to publish books Cousin told me to make a CreateSpace account and publish booksShe had the computers, software, file etc., all I had to do was to follow her lead and do what she had been doingI made a createspace account and started publishing books-all following the CreateSpace terms of serviceNext thing I know, I get an email that says I have multiple accounts and that my account is related to a previously closed CreateSpace accountAnd everyone in my family that has a createspace account gets the same email My cousin tries to talk to CreateSpace, but they won't communicateAt allThe account is closed, the endThe part of CreateSpace that sent us the email can't even be contacted by phone by ANYONECreateSpace can't even talk to itself So, here is my Revdex.com complaint: I never broke the CreateSpace terms of serviceI had my own accountAll of the content I published was compatible with the CreateSpace TOSBut my account got closed anyway Cr
Poor Customer Service/Follwith systemic issues I have had a long standing relationship with CreateSpace over the past years, and we have done considerable business which I am pleased withHowever, they have frequent errors with their publishing platform (superfluous validation requests, deductions from royalties in error, projects disappearing from distribution channels, et cetera)This would be problematic enough, but their customer support is poor and inconsistentI have made several requests regarding the technical issues that they presentTo date, I have rarely been met with a resolutionThe greater majority of the time I am given a vague offer of "someone will get back to you"This promise is never fulfilled and the errors remain unammendedThis wastes the limited time I have to devote to the work that I do for CS, and moreover grants me no possibility of any hopes of future resolution
took money from my bank, I did not order anything from this company took $from my bankHad to cancel card, they keep asking for account name and we have none as we did not order anything from themWe have called times now and they are all Indian and dont seem to understand that I want my money back! Today I got a package in mail from this companyI have not opened itMy husband was just told the money would be returned in hours! We have heard that before
Company did not ship two orders within self-specified dates, does not respond to emailed complaints, offers unsatisfactory phone solution I placed two orders on Aug with Createspace with order numbers XXXXXXXXX and XXXXXXXXXOne order contained three books and was meant for my home addressThe other one contained one copy and was meant for a client One of these orders was shipped and mistakenly routed to California rather than CanadaIt was supposed to be resent but it wasn'tThe other one still hasn't shipped even though it should have shipped the week after ordering After spending over week emailing to Createspace the following happenedFirst the company offered reshipment, then nothing happenedWhen I sent follemails they were ignored Tonight I called the company and spoke to a man named LuisHe offered to send me the total number of books in both packages to my home addressI told him this solution didn't satisfy me as it would make me incur extra c
Createspace withheld my royalties from March - June 2018, but continued to allow me to publish and sell books, Then subsquitelly closed my account Createspace withheld my royalties from March - June 2018, but continued to allow me to publish and sell books( so business as usual) Throughout those fours months of withheld royalties, I sent numerous emails and called countless times without success, I felt like I was communicating with a black box Only after sending an assertive email On June 14th, inquiring about my withheld royalties, my account was terminated less than hours later, I think my email struck a nerve, and someone from executive customer service was having a bad day, so in a few keystrokes my account was terminated, and four months of royalties gone( they also noted in my account termination email that none of my pending royalties would be paid), as the sole breadwinner and provider of a family of four, this really caused some financial hardships for
This company has completely gone to [redacted] the last monthsI have had the same problems other people have mentioned here and that are listed all over their Facebook pageThis includes having to prove that my book is mine (which they have been printing for years!) and then refusing to close out my book when they refused to resolve the issue so I could print my book elsewhereIf fact, not only did they refuse to close out my book, they continue to sell it without my permission, and then they closed out an entirely different account shared with another author - and books we had there There should be a class action lawsuit against this company for how poorly they are handling their transition with [redacted] They are costing countless authors hundreds and thousands of dollars with their horrible service
Approval process and order process seems to be delayed indefinitelyOrders are not being fulfilled I'm trying to publish a DVD through Amazon's CreateSpace serviceI uploaded all final materials to the website on October 19thThe site says they require business days to approve the materialsInstead, it took them days to review my materials, and even then it only got done after I sent multiple emails to support complaining about itAt that point, it was November 8thI have a launch party planned for this DVD on December 9th, so I had one month to get the DVDs You're supposed to order a single "proof" copy of the DVD first to make sure that everything is printed correctly, but due to the delays, I no longer had the luxury of time to go through the proofing process, so I decided to go ahead and order copies of the DVD (I actually need more than that by Dec 7th, but figured I would wait to order a second batch just in case anything was printed wrong)This order was pl
Does not pay royalties owed I know personally of several cases of purchases of my book that I was not paid forThe royalties were never creditedWhen I contacted CreateSpace, they told me I would have to contact the purchasers, and ask them to provide a print number, as well as the date of purchase and other informationIt is not only not possible to get this (the books were given away as gifts), it is also very embarrassing to have to harass people to give me this information because I didn't get paidI should not have to chase down my own royalty payments I spoke on the phone at one point with someone who was able to see my sales, and he advised a delay in Holiday reportings from AmazonHowever, weeks have passedToday I received an email stating that if I was unwilling to get this information, they would not help me As far as I'm concerned, they are stealing from their customers
I should not have used CreaetSpace to self publish booksTheir organization is sub par and I should have used a better paid service instead I created a CreateSpace account some time ago at the recommendation of my sister in law and began adding as much content as I could using one of her Windows PCsAfter a while I stoppaccount has been inactive for some timeAbout a week ago, I reviewed my createspace account and saw that a large number of my files had been rejectedCreateSpace relies on outsourced offshore file review, and they are the worstMany times, their replies are jibberish or inaccurate, and files get rejected because CreateSpace's file review team is not highly trained or highly competentSo I resubmitted all of my rejected files in a big group-this is something I have learned to do, to resubmit rejected filesIf the files are truly out of compliance, they will get rejected againIf they are not, they miraculously get approved Right after I resubmitted my f
My book: Landing on Your Feet not being reinstated after being told that it would be On April th I received an email from DMCA copyright saying that they are removing the availability of the title (Landing on Your Feet) through their system until this matter is resolvedThe issue was resolved before the third party reached out to create spaceThe third party (a white man) said something to createspace that made them stop selling my bookCreate space refuses to tell me what the third party said so that I can defend myself,which is something I feel I have the right to knowAfter conducting their research createspace reinstated my book in an email that they sent me on April 20th the email that said: "after reviewing your response, we have reinstated your account and we will once again accept your book for possible publication.Present day and they still have not reinstated my book.All of the communication done with the "validation team" was done via email and with someone differen
Failure to tell accurate information the first timeIncompetence in dealing with digital filesDropping the ball on issues and delaying files First of all, I gave a glowing review for CreateSpace to my clients and personal experienceThey were helpful and knowledgeableNow, I am in a quagmire because we had requested a printed proof of one of the books we were working onOn our end, we have had to make MINOR adjustments to the interior text in the fileWe had re-uploaded the INTERIOR file and then that's when the problems began First, they downgraded the resolution of the cover when there was no prior issue beforehandIf there was, it did not hurt it on the printed proof the first timeHowever, after we re-uploaded the file and left the cover file alone, that's when they made changesTo fix it they said the cover's measurements are way too bigI've been formatting the last several books with this cover size and all of a sudden they're doing this? It printed out fineI
Account Cancelled after following directions from company In late 2017 my husband created an account for me with the idea of transferring the information into my name/transferring the account to my name. Because my husband used his information to start the account, and because my husband already had an account, createspace decided that this was in violation of the terms of service and cancelled my account in late 2017. At this time, createspace instructed me to create my own account with my own credentials etc. and there would be no problem. They did not close my husband's primary account. I did so and began to upload content for publishing to createspace. On 8/20/18, I received an email informing me that I had multiple accounts and that my account was related to an account previously closed for violation of the terms of service. Between the time I started my account and the time I received the notice, I had stopped submitting titles to createspace because I didn't have time to do thi
When I started out with Createspace it was great but it had also just been bought by Amazon Evidently Amazon left then the way they were for a while but this past year things have changed greatly Now because I accidentally sent the revision for my hard copy of my first book that I went with [redacted] for The ISBN number doesn't match their so they have suspended the first book in my series I sent them everything I could to prove the book is mine, they've only had the book for about three years and selling it and have five other books by me, they are telling me it will take to hours to resolve this I'm hearing that for some it's taking longer than that I feel like this is more of a competition thing for Amazon than anything else Anyway I started billing them $an hour at noon today and will continue to bill them that amount until they resolve this to my satisfactionI will send them the bill through email, snail mail certified, and through my attorney Oh, when I talked to a young woman at 11:00AM today she saw my email where I sent everything I could to prove the book was mine and told me that I had shown I owned the book but it would still take that long to process the whole issue and remove the suspension I'm also concerned with the fact that people tell me they have bought and read my book but very rarely have I seen anything from it and when I did it was very little Funny because a lot of people are selling it on eBay and Amazon has outsiders selling on Amazon I have to leave a star rating for this company and my choice would be minus but since that isn't possible I have to leave a
I am a children's book author with a large following and have sold hundreds if not thousands of books, all printed through CreateSpaceI just recently published a Christmas book and scheduled an event (book release) for the Saturday after ThanksgivingI placed the order on November I just reached out to them today (a week later) as I have not heard anything from themThey extended their lead time and never told us about itSo now I have a book release but I won't have any books...not to mention all of the preorders that I have already sold As if this isn't bad enough, whenever I do finally get an order, half the books (one time 80/books had print errors and had to be replacedI couldn't sell themI have found a new printer and will NEVER EVER print through them ever againThey are horrible beyond reasonPlease be kind to yourself and don't use them
After self-publishing four books on the Create Space web site almost � years ago which have been available for sale on Amazon, on September 14, I received an email notification of royalty payment due to me in the amount of $The message advised to allow five days for deposit, which I didOn September 20, when no deposit had been received I checked my Create Space account to determine if I had initially specified remittance by check or direct deposit into my bank accountUpon examination of my profile information, I was shocked to see that the bank information entered was not mine; it had a foreign name and account number I had never heard ofI immediately contacted Create Space customer serviceIt was determined that my account had been hacked, my own correct bank information was input and password changed [redacted] the representative, advised that an investigation would be initiatedOn October 8, 2018, [redacted] advised that the investigation had been completed and
I paid Create Space $1,to compile my book of poetry and now they have fixed the lowest resale price at $per bookThis is unreasonable I have sent the following letter to [redacted] at amazon and Libby Johnson McKee at Create Space September 20, Create Space Title ID # XXXXXXX Email: [redacted] @outlook.com Home phone: XXX-XXX-XXXX Amazon Inc Attn: CEO [redacted] Terry AveN Seattle, WA Dear [redacted] , Having written to both you and [redacted] at Create Space, on September 7th and receiving no reply from either, I have chosen a new approach Having paid Create Space $1,to edit and assemble my newest book, She Offers Peace, I am appalled to be informed by Create Space that their lowest resale price is fixed at $ Should I want to buy a copy of my own book it will cost me $ As stated above, this is after paying Create Space $1,729,to arrive at this point This price is un
Do not use CreateSpace or Kindle Direct Publishing KDP to publish your bookI did and they violated their own terms of service and closed my account Recently CreateSpace announced that they were combining with Kindle Direct Publishing (KDP), an Amazon company, to self-publish booksThis complaint, as the two companies, is about both organizations, as I received notice that my CreateSpace account was closed and that I would not be allowed to open a new account on KDP Some time ago, a family member opened a CreateSpace account in my nameI took posession of this account and changed the account details so that it reflected my ownership, but CreateSpace contacted us and closed the account because it violated their terms of service, somehowEven though I was the owner of the account, CreateSpace closed it down because they considered it a duplicate account After this, my family member emailed createspace and made sure it was OK to open a new account to replace the one that was clo